The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Solid Backup Helps Builds Continuity

Solid Backup Helps Builds Continuity

With a lot of business owners being extra cautious about their spending and doing what they can to prevent unexpected interruptions they are doing everything they can to prevent data loss. This month, we thought we would tell you how data redundancy can help towards this goal.

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Test Your Backup!

Test Your Backup!

Your data is vital for your organization’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

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You Don’t Need to Search for the Benefits of Backup

You Don’t Need to Search for the Benefits of Backup

Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

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Hit Back Hard Against Malware

Hit Back Hard Against Malware

The threat landscape is filled with more types of malware than ever. To keep your business’ network running effectively, it’s important to have a strategy to keep malware out. Today, we’ll talk about a few basics you should know to keep your cybersecurity strategy working properly.

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Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke - and we’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us, and allowed us to post them here. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!


College was a pretty great time for me, so I have a lot of good memories of it. Of course, they weren’t all great... One memory in particular still bothers me a little: when I almost failed in sophomore year because my computer went bad.

I went to college to study journalism, so there was a lot of writing involved. So much so, that my Dad surprised me before I started my second year with a computer for my dorm room so I could write and edit my copy in peace. The student computers on campus were a little ways from the dorm, so it was nice not to have to hike across campus by myself.

Sophomore year started wonderfully - I wrote a few articles for the student paper each week, and I got some of my general studies courses out of the way so I could focus on professional development during my later years. I even went abroad for a few weeks on a mission trip that fall, and had assembled quite a photo album with the digital camera I had bought for the occasion.

However, toward the end of that first semester, everything went wrong, all at once.

I had heard I should keep up a backup, but I really didn't think I'd have a problem. My Dad had just bought me this new computer just before the semester started, so everything was updated and new. I had a copy of *most* of my files when I moved them over to the new computer, so I figured I was in good shape for a while.

Then, just before Thanksgiving, I was in a bit of a rush. My roommate had already taken care of everything she had to and was pretty much just waiting to go home for the holiday - she just had a few more classes to attend. 

I, on the other hand, was swamped - I wanted to get a few assignments started before break so I wouldn’t have to play catch-up after, and I had bitten off more than I could chew. 

I had to make sure I would have enough time to write everything that the paper would need after break, so I was trying to get a head start on some projects I knew were coming up. One was a research paper for the global history course I was taking. 

Knowing full well that very few college students would work on a research paper before a break, the professor had literally had us drawn our topics from a hat. I had pulled… the Hussite Wars, I think... and I had already put together an outline for this paper to be built around. This thing was supposed to be pretty hefty, with a full bibliography, according to our professor.

So there I was, typing away as my roommate watched Miss Congeniality for the third time that week. Just as Sandra Bullock was teaching self-defense using the SING technique, my computer started making weird sounds, and suddenly the screen went blank.

After a moment of shock, I started to panic. I had just put in hours and hours of work on this paper, and it was suddenly gone. Then I looked closer - everything was gone. All of my files, all of my work - everything… including the pictures I had taken during my trip.

My heart was broken, and my gut felt like it was filled with concrete.

It was late at night, so campus IT services had already gone home. I couldn’t sleep a wink, and the first thing I did in the morning was to haul my computer over to the IT service desk. They looked it over, and found that there was, unfortunately, nothing they could do to restore my files, although they got the computer working again.

I went home for break pretty stressed out - not only had I essentially wasted a ton of time on work that I was going to have to redo, I didn’t have all of the pictures that I had from my trip - those were what really hurt to lose. That’s why I was so happy when my Dad reminded me that I had already made him a CD of all the pictures I had taken, and he made me a copy to bring back.

The next few weeks were miserable, as I basically had to stay up all hours to get everything done. Somehow, I managed. I have since learned my lesson, and when working on an assignment, I ALWAYS keep a backup - although I don’t use a CD anymore.

What We Can Do Better

To protect your business’ data, you should always have more than one copy of it saved, and these copies should be kept in separate locations. While you should be taking multiple backups a day, it is best if they run continuously, ensuring that the most work you would lose would amount to just a few minutes.

We want to thank our contributor today, and remind you that The Connection, Inc can assist your company with its data backup and continuity needs. Reach out at (732) 291-5938 to learn more about our solutions!

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Why Managed Services: Data Management

Why Managed Services: Data Management

Managed services offer businesses an improved means of obtaining and managing the technology they rely on. With data being so important to the modern business, much of this technology is devoted to storing, securing, and leveraging this data. Working with a managed service provider can help a business get the most value out of their data management practices. Let’s go over how.

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Ransomware Makes Backup a Necessity

Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, which lends itself to the fact that your organization needs to have some sort of security measures put into place to guarantee its safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.


Explaining Ransomware
Perhaps one of the most brutal developing threats, ransomware is a type of malware that can encrypt the files found on a device so that they’re inaccessible by the user. The instigator of the attack will then demand payment for the files to be decrypted. Thanks to the notoriety and relative success of ransomware campaigns like Petya, WannaCry, and Cryptolocker, these types of attack are on the rise.

The Future
Ransomware will only continue to increase in popularity throughout the rest of 2018. One of the key focal points for ransomware-using cybercriminals is efficiency, as well as creating initiatives and campaigns that will work throughout the year. 2017 saw the rise of readily available ransomware kits that allowed anyone to implement ransomware without knowing the technical details behind it. There were even ransomware-for-hire services offered to those who wanted to use it without going all-in on the campaign themselves. Either way, the end result was to make ransomware more accessible for those who wanted to take advantage of it. It’s not beyond the realm of possibility that ransomware will use more advanced technologies in the future, as well. Artificial intelligence and machine learning could potentially allow for more effective means of ransomware distribution, which could become a bigger problem down the line.

But Ransomware Isn’t the Only Issue
There is much more out there than just ransomware, though. The most dangerous threats are often the office mainstays. Your business’ data will always be at risk due to its users--the ones who rely on it most. Even if they don’t intentionally put the data in harm’s way, the end result is the same. All it takes is one accidental deleting of important data to throw your business out of whack.

Despite the overwhelming odds stacked against you, it’s just as likely that your organization will suffer from a hardware failure as a hacking attack--perhaps even more likely, as there are some circumstances beyond your control regarding hardware failure. If a natural disaster strikes, for example, there’s little you could do to actually stop a hurricane or a power surge.

Solving the Problem
The best way to prevent unexpected troubles like a natural disaster, data breach, or hardware failure is to implement a data backup and disaster recovery solution from The Connection, Inc. We can provide you with a solution that can regularly update backups and make changes to them as often as every fifteen minutes. This minimizes data loss and allows you to restore backups within a moment’s notice.

To learn more, reach out to us at (732) 291-5938.

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How Much Damage Can The Weather Do To Your Business? Lots.

How Much Damage Can The Weather Do To Your Business? Lots.

Nobody ever wants to admit that their business has a problem with security. Unfortunately, as the one responsible for the future of your organization, you have to consider all possible outcomes of any potential data loss incident. Furthermore, many of these incidents are beyond your control. Thankfully, you can soothe the pain of a data loss disaster by thinking ahead and planning for the worst.

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When It Comes To Your IT, There's No Such Thing As A Dumb Question!

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, there are a lot of people who don’t ask questions about technology because they feel like their questions might be stupid. For example, having an updated operating system is a term that is tossed around a lot by IT professionals, and even some not-so-professionals.

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A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Data backup. It’s something that all businesses need, but not all businesses know how to approach the implementation of it. This is largely due to the tendency to underestimate how disastrous data loss scenarios can be for their business. You know how it goes; it’s impossible, until it happens. Thankfully, you can significantly reduce the damage done by data loss incidents with a little bit of preventative, proactive thought and a comprehensive backup system.

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This World Backup Day, Stop Testing Your Luck and Back it Up!

This World Backup Day, Stop Testing Your Luck and Back it Up!

No business owner likes to think about it, but every business needs to be prepared for the possibility of their data disappearing. Have you taken steps to ensure that, should some disaster strike, you will be prepared to dust yourself off and continue operations? Furthermore, are you sure that your preparations will be sufficient and your data will be preserved?


The terms “disaster” and “data disaster” are too often used interchangeably. While definitely connected, they certainly are not the same thing. A “disaster” is a weather event or some other external force that puts your business in peril, often by leading to a “data disaster,” which is when your organization suffers data loss of some magnitude.

However, a business doesn’t necessarily need to undergo a full-blown disaster to experience a data disaster. A data disaster can be caused by events that, at first glance, seem much more manageable than physically destructive. Data disasters can be brought upon a company if a crucial piece of hardware fails, as well as hacking attacks or the unnervingly common user error.

Make no mistake, there is nothing inherently manageable about these circumstances. They can cause significant destruction to your business. It's your responsibility to be certain that your business continuity plan has a backup solution is prepared for whatever type of disaster may be headed your way. However, what many would consider a “backup solution” is simply insufficient.

In order for a backup solution to be safely reliable, it has to meet a few criteria:

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  1. It has to be regularly updated multiple times a day. After all, what good would a backup taken three months ago do for your business?
  2. It must be stored off-site, preferably in numerous locations. This is to avoid whatever data-loss disaster that destroys your in-house data, also destroying your backup data.
  3. It must be tested to ensure it does its job. A backup solution that doesn’t work is the same as not having a backup solution at all.

Remember, these are the basics of data backup, which should only be a part of a comprehensive business continuity plan. Preserving your data is a good start, but in the case of some catastrophe, you’ll need a plan to get your business up and running again.

For assistance in creating a data backup and disaster recovery strategy, reach out to The Connection, Inc at (732) 291-5938.

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Scenarios Every Business Continuity Plan Should Cover

Scenarios Every Business Continuity Plan Should Cover

What would you do if your business were suddenly struck by something which threatened its very existence? Do you have a plan to make sure that your business survives well past the expiration date assigned by natural disasters, hardware failure, user error, or hacking attacks? One of the most important parts of running a business is managing risk, and implementing a business continuity plan is a great way to focus on the preservation of your organization.

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Be the Hero Your Office Needs By Having a Disaster Recovery Plan

Be the Hero Your Office Needs By Having a Disaster Recovery Plan

Not all companies are prepared to deal with the costs associated with downtime. Any situation in which your organization cannot access important information or can’t operate with efficiency is something which needs to be prepared for; otherwise, you risk more than you know. We want to help protect your business when it needs it most.

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Back Your Data Up and Protect Your Business From Any Disaster

Back Your Data Up and Protect Your Business From Any Disaster

The best laid plans of mice and men often go awry, and there is no exception when it comes to your business technology. No matter how well-thought-out your systems are, you are always at a risk of some unforeseen threat causing havoc. In order to truly be prepared for anything, you need to implement a backup and disaster recovery solution for your business.


Data loss could result from any of a variety of situations. Equipment could malfunction and depending on what device it was that failed, you could be out a sizable chunk of critical data. There’s also the risk of damage that a natural disaster could potentially cause to these systems as well. Fire, flooding, earthquakes, electrical storms, any and all of these events could pose some threat against your data. There is also the ever-present danger of user error, as any of your employees could potentially delete or overwrite something critical by mistake.

Data loss is no laughing matter, either. While other variables factor in as well, statistics have overwhelmingly displayed a tendency for companies who suffer from data loss to go out of business within a year or two of the incident.

In light of this, businesses clearly need a method of protecting their futures against the possibility of fire, failure, or Fred’s faux pas. Fortunately, that method exists in a backup and disaster recovery solution.

A critical component to any business continuity strategy, a BDR solution can help you to ensure that should your business fall victim to a data-loss disaster, you have the capability to not only recover your backed-up data, but also restore your systems to full operational capacity. Best practices dictate that this solution be located offsite and isolated from your systems, in order to ensure that the disaster that destroys your original data does not affect the backup as well.

To best accomplish this end, a BDR solution should feature a cloud-based implementation. This approach allows for backups to be taken automatically at multiple times throughout the day, and for the backed-up data to be safely distanced from its originating location.

The Connection, Inc has the ability to assist you in compiling a business continuity plan, just in case something doesn’t go well somewhere along the line. To start the process of reinforcing your business against disastrous data loss, call (732) 291-5938 today.

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Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

There’s a dangerous misconception that a lot of business owners have about data backup. Too often, an SMB will have a data backup solution in place and the business owner will feel like they’re fully prepared to handle a data loss disaster--without looking into the data recovery capabilities of their backup solution (or the lack thereof). This kind of oversight can lead to a very costly surprise when a disaster strikes and there’s no easy way to restore the lost data.

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On-Site Backup vs. Cloud-Based Backup, Which is Better?

On-Site Backup vs. Cloud-Based Backup, Which is Better?

There’s no doubting that data backup is a critical component of any small and medium-sized business’s infrastructure. Backup and disaster recovery is important in the event that your organization experiences a death-blow in the form of a data loss disaster. Yet, there’s some debate as to whether an on-site data backup solution can be as effective as the cloud. The verdict: both are essential.

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The Top 3 Threats Eliminated By Backing Up Your Data

The Top 3 Threats Eliminated By Backing Up Your Data

Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.

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Redundancy, Reliability, Recovery: What You Need in a Data Backup Solution

b2ap3_thumbnail_backup_and_continuity_400.jpgMarch 31st is World Backup Day, and it’s the perfect time to evaluate the redundancy and reliability of your data.

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The Advantages of Image-Based Data Backup Over Traditional Backup

b2ap3_thumbnail_backup_and_disaster_recovery_400.jpgThere’s no question that data backup is absolutely critical for the success of any modern-day business, but how does your organization go about it? Just like how we rely on quick snapshots to capture moments with our smartphones or digital cameras, most backup solutions take advantage of image-based backup technology. How does this kind of data backup work, and what are the benefits it provides your business with?

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Disaster Preparedness Includes Planning For Data Recovery

b2ap3_thumbnail_prepare_for_the_worst_400.jpgToday is Disaster Preparedness Day! This means that there’s no time quite like the present for preparing for potential future data emergencies. While the type of disasters vary immensely depending on your business’s geographical location, every business needs a disaster recovery plan implemented as soon as possible.

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730