The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Structure Your Backup Platform to Your Business’ Needs

Structure Your Backup Platform to Your Business’ Needs

There are a lot of different ways that companies and organizations approach data backup, ranging from backing up everything to backing up literally nothing (which we do not recommend). In many ways, backup is simply a form of insurance—the difference being that you’re investing in a solution to a problem, rather than a means to cover your business’ damages.

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Disaster Recovery Practices You Need to Implement

Disaster Recovery Practices You Need to Implement

The Novel Coronavirus has made its way around the world and it has certainly changed the way a lot of businesses do things. Some businesses have put in some type of disaster recovery platform. This is basically a plan for returning to continuity after some type of disaster, but we are seeing that many business continuity plans were not broad enough to take on a worldwide pandemic. Sadly, many of these businesses won’t open again.

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Backup Delivers Peace of Mind in Times of Crisis

Backup Delivers Peace of Mind in Times of Crisis

With most businesses dipping into their disaster recovery strategies, and millions of workers either out of work or working remotely, it is honestly a great time to remind you that March 31st is World Backup Day. This is a day where we help promote the idea of taking backups of your crucial IT systems to ensure that you have access to your important information if a disaster were to strike your business.


Well, here we are...A disaster has struck millions of businesses from around the world in the form of Coronavirus. While having a dedicated backup system probably is the last of your worries at the moment, you may be surprised to learn just how important comprehensive backup strategies can be in times where you lose access to your physical infrastructure. 

Today’s redundancy best practices dictate that you keep at least one copy of your data in an offsite data center to ensure that you have access to it if something happens to your servers. We recommend skipping all of the consumer-grade backup solutions out there, and using a device called a BDR (short for backup and disaster recovery). In times like this, your BDR can be used as a temporary server, ensuring that you and your team have access to the data they need while they are being forced to work remotely.

This year’s World Backup Day may come at an inopportune time, but regardless of what is going on in the world the following practices remain important:

  • The 3-2-1 Backup Method - The 3-2-1 method means that you keep at least three copies of your data. Two of these copies can be stored on central infrastructure, but one is kept in an offsite data center or other cloud storage facility.
  • Backup Your Backup - You will want to check and double-check all backups to ensure they were successful. There are several reasons why a backup would fail, so you can’t just assume they are working as intended. Check them and then check them again. Your diligence will pay off when you need the data. 
  • Protect Your Backup - You will want to put password protection on all devices that contain data. Today, many of these systems come with options for multi-factor authentication, which ensures that you get an extra layer of protection. You will also want to ensure that your storage is covered by an up-to-date virus and malware protection.

If you would like to talk to one of our IT experts about your data storage or building a backup and disaster recovery strategy that will work to ensure that your data is always protected, call us today at (732) 291-5938.

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Is Your Business Prepared to Deal with Coronavirus?

Is Your Business Prepared to Deal with Coronavirus?

World events have always had a big impact on the banks that one finds on Wall Street, but in many ways, the one that coronavirus (COVID-19) has demonstrated has been unprecedented. As such, it almost provides a case study of the importance that disaster recovery planning has for any business… Wall Street institutions included.


As the virus has spread across the world, markets everywhere have felt its impact. Distribution patterns have been disrupted due to assorted blocks on travel. Additionally, the meetings and conferences that this industry typically sees have been cut off. Naturally, this has led to these banks rolling out their backup strategies, the pits that are typically filled with traders abandoned… but more on that in a moment.

How Has Coronavirus Encouraged Disaster Recovery Awareness?

Getting right down to brass tacks, it is clear that COVID-19 is a disaster, albeit one that you may not have considered a “business disaster” at first. However, anything that interrupts a business’ processes is considered a disaster… and it is safe to say that COVID-19 has done just that. So how do you prepare a business for a pandemic?

Actually, it isn’t all that different than what your routine business continuity processes should consist of, specifically, the fact that--in case of a disaster--you need to be sure that your business has the mobility it will need to survive.

Coronavirus’ hallmark is the social distance that is recommended to be kept between people to prevent the spread. Therefore, it makes sense that people would want to keep as far of a distance from each other as possible.

The solutions for remote work, software-as-a-service delivery, and cloud-based disaster recovery prove very valuable both when you want to give your users the capability to work from their home, as well as when your office is the location of a disaster event.

So, in order to protect your employees from the spread of coronavirus, you only need to be protecting your business from other disasters as well. Sounds like a win-win.

For assistance in implementing the technology needed to maintain your operations through any disaster, reach out to the professionals at The Connection, Inc. by calling 732-291-5938 or by email at .

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Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Why a Cloud Backup Is a Necessary Part of Your Business Continuity

Modern businesses generate a lot of data, some of which they couldn’t really function without. This makes the prospect of data loss especially dangerous, making a data backup imperative. Today, cloud computing is seen as the premiere option in terms of data redundancy and availability. Today, we’ll look at why you want to consider storing your backed-up data in the cloud.

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What Does It Mean to Plan for the Worst?

What Does It Mean to Plan for the Worst?

You don’t need to be repeatedly told just how important risk management is. If you did, you probably wouldn’t have made it this far. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company so fast that they overlook potential problems and end up hurting their business as a result. This month, we thought we would talk a little bit about contingency planning and how, if it is done right, it can have a marked effect on your business’ ability to carry-on after a problematic event. 

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An Experienced Endorsement for Testing Backups

An Experienced Endorsement for Testing Backups

Just because you think that you’re following best practices, doesn’t necessarily mean that you actually are. Take it from this aspiring entrepreneur, who shared his own personal experience with us, so you could benefit:


I used to be a sales manager, taught in the classic, old school approach. Basically, I just got to know my clients really well so I could always talk to them about something. Wishing them a happy birthday, finding out how their youngest did during his baseball game, I had a pretty comprehensive well of topics I could pull from. This let me keep a pretty detailed record of people and their interactions with me that allowed me to really make connections with them.

My dad used to moonlight as a rental property manager on top of his full-time position, and that really inspired me. I slowly saved up my money until I could buy the duplex I lived in, and from there, I was hooked.

That first investment grew into a business that supports my family and my staff. All of the processes of managing properties (things like collecting rent, paying taxes, handling payroll, managing utilities, and maintaining the rental spaces) mean that I rely on logistics quite a bit to accomplish it all.

My dad taught me two things that I have really taken to heart: Measure twice, cut once, and to do as much as I could, and let the experts do what I couldn’t.

The second lesson was really helpful when I was first equipping my rental properties. I like to think my places are pretty nice, so they feature things like quality Wi-Fi connections, smart locks, and other things that need a little bit of management. The commercial properties I have are equipped with even more of these kinds of things. All of this tech needs a lot of horsepower, so to speak, so I have a pretty hefty setup at my main office. I also need my technology to help me keep track of who my tenants are, the documentation they’ve given me and the stuff I have to keep, as well as to manage my employees the way I need to.

Now, I can’t do very much at all with a computer unless it’s something I use it for every day, so I listened to my old man’s advice and called a reputable IT company. They came in, set everything up, and when they recommended a backup system, I approved it. The IT company set everything up, taught my office manager to use it and how files could be restored, and even stopped in a month later to check in.

This was all great, and we went along with our business for a few years after that.

Then, we got slammed from all sides. A few tenants were moving out, there were some maintenance concerns that we were dealing with, it was the middle of tax season, and the office manager who knew how everything worked had just left for a much-deserved cruise with his family.

Of course, it was then that the software we rely on for pretty much everything - internal communication, payroll, and scheduling - it just stopped working, and our data was all messed up.

Nobody could figure out what to do, and I finally had to make the very expensive call to my office manager, who was kind enough to spring for the cruise ship’s cellular service in case something happened. That got us to the backup to restore from it. We had also left a message with the IT company.

It was a good thing we did, too, because when the restore was finished, we were still dealing with bad data. We tried again - same thing.

When we managed to get in touch with the company, they told us that some software change had messed up how data was stored in the backup, so while everything else was fine, that one software just stopped being backed up.

This was important stuff - like, the kind that it would have taken a HUGE amount of work and time to even get back to our normal business functions. Plus, we would still have to go back and ask all of our tenants for their sensitive information again. How would that have looked?

The worst part? We knew about the issue when the software was updated - we just never connected it to our backup.

Somehow, after a lot of stress and a pretty big bill, our data was recovered and we could get back to work. Frankly, while it was a really expensive process, I still look at it as a bargain.

However, with a few better practices, we could have avoided the entire issue. That’s why we’re now sure to test our backup at least once a month. A few hours gives me the peace of mind that my business won’t be thrown in jeopardy again. Basically, we just see if we can operate using only what’s on the backup.

These evaluations have already caught a few additional issues, so we’re already seeing the benefits. Make sure you’re backing up your data, and make sure you’re testing them!

We appreciate having this story to share with you, as it raises an important point. Your network is going to change as time passes, so you need to make sure that it is still working as intended. A secure network hosting an insecure application is effectively no longer a secure network. You can view your backups in the same way.

We test all the backups we maintain in a similar way. After all, if a backup doesn’t deliver what you need, it isn’t going to help you much when you need it.

The Connection, Inc can help you avoid this kind of issue, and many others, from impacting your business. Learn more by reaching out at (732) 291-5938.

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A Brief Review of Backup Strategies

A Brief Review of Backup Strategies

For the modern business, not having a backup system in place is inexcusable. If you use digital data to run your business, you need to protect the data you can’t replace by having it backed up regularly. Some businesses have been around long enough to have files that don’t have any practical application in the course of business. You don’t need this data, and you don’t need a copy of it. Today, we will discuss how to select and choose which pieces of data you should seek to protect. 

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Disaster Recovery: RPO & RTO

Disaster Recovery: RPO & RTO

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business if disaster strikes. One of the contingencies many businesses choose to make as part of a business continuity strategy is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective. 

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You Have to Be Smarter About Your Data

You Have to Be Smarter About Your Data

You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’ biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you don’t heed the message behind them, you will likely regret it. 

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Everything You Need to Know About Data Backup

Everything You Need to Know About Data Backup

You know the phrase, “Don’t put all of your eggs in one basket?” 

The idiom comes from the novel Don Quixote, and is used as a lesson to not put all of your efforts and success on a single thing. For computing, we say it like this:

“Don’t put all of your data in only one place… or else.”

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How to Test Your Disaster Recovery Preparedness

How to Test Your Disaster Recovery Preparedness

“By failing to prepare, you are preparing to fail.”

This quote is frequently attributed to Benjamin Franklin, and while it may not have actually been said by the Founding Father, it still teaches a valuable lesson - especially where disaster recovery is concerned. In other words, you need to make sure you have a working disaster recovery strategy - working being the key point.


To do that, you need to make sure that your backup and disaster recovery plans are effective, which in turn means you need to test them.

What Kind of Disasters Do You Need to Prepare For?

The first step to an effective disaster recovery strategy is to be prepared for as many scenarios as possible, as there are a wide variety of circumstances that could create a problem for your business.

  • User Errors - While many user errors may be viewed as minor inconveniences, there are plenty of ways that a disaster can result from a simple mistake on the part of one of your users. Accidental deletions, shadow IT, and other common enough scenarios can all put your business in a bad place if you aren’t prepared.
  • Key Staff Unavailability - What would happen if someone with exclusive access to key data was suddenly kept from the office, either due to some accident, a personal emergency, or some other situation? If they had exclusive access to critical business information or documents, you may find yourself stuck.
  • Equipment Failures - Any business today relies on a lot of equipment, from the machines that power their processes to the infrastructure that supports them, the technologies they use to maintain communications to the basic functions of their location like lighting and HVAC. There are also a lot of ways that the equipment you rely upon could fall short, interrupting your processes.
  • Malware - Malware has been a threat to businesses for a long time, evolving from the basic viruses that once plagued systems to the advanced threats that we see today. Adding to the threat is the fact that these attack vectors are constantly updated, meaning you have to stay vigilant against these threats.
  • Natural Disasters - These are likely the first threats that pop into your mind when you think of a disaster that needs to be recovered from. Every place on the planet is susceptible to some kind of natural disaster, whether it's a hurricane, earthquake, flood, high winds… you just need to identify your biggest risk, based on your location, and prioritize your preparations accordingly.
  • The Unexpected - There are plenty of potential situations that don’t really fit into any of the other types we went over but can still cause big problems for your business. While these scenarios are hard to predict by definition, you should do your best to be prepared for any situation.

How to Be Sure You’re Properly Prepared

In a word: testing.

There are a variety of preparations and evaluations you should routinely go through in order to be sure that your disaster recovery strategy is sufficient. Why routinely? Simple - while it may be the one that is updated the quickest, malware isn’t the only threat that develops over time. Take user errors, for example: new employees are likely going to be unaware of many threats at first, and the most accurate way to find out what they know is to evaluate them. There are even different means of evaluating your employees, which should be combined into a comprehensive test and delivered on a periodic basis.

These tests should be designed to evaluate both the technical side of your disaster recovery process and your team’s ability to carry it out. As you collect data from these tests, you should update the plan to resolve any issues that may have become apparent, as well as keep your test airtight and devoid of any weak points.

Tests that You Should Run

Like we said, there are assorted evaluation processes that your employees should all go through on a semi-regular basis. These include the following:

  • Walkthrough Test: This is simply a basic review of the plan, reading it over to ensure that everyone involved remains updated to any possible changes that may have been made.
  • Tabletop Test: Similar to a tabletop game, someone from each department comes in and is given a hypothetical disaster scenario. Each team member should explain what they would do in their given scenario. This is useful in revealing possible shortcomings in a business’ existing strategy.
  • Parallel Test: These tests are meant to evaluate how well the restoration process works, using a virtual machine to “restore” your system, which continues to run in your usual infrastructure
  • Full Interruption Testing: This test is one of the most in-depth, but also the most risk-laden, as it could lead to actual downtime. In fact, some industries have regulations barring this kind of test, so be sure to double-check with your IT resource that this option is available to you.

Disaster recovery is a critically important process for any business to see to. If you want help in ensuring yours is prepared properly, turn to the professionals at The Connection, Inc. Give us a call at (732) 291-5938 today.

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Backup and Disaster Recovery Can Keep You from Losing It All

Backup and Disaster Recovery Can Keep You from Losing It All

Backup and disaster recovery (BDR) might seem like a singular process, but in reality it’s more of a combination of processes that work in tandem with each other. Backup and disaster recovery both require a different perspective and approach in order to make sure they play nicely with each other. We’ll attempt to address this difference and give you the information needed to make the best decisions possible for your solution.

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A BDR Can Limit Organizational Downtime

A BDR Can Limit Organizational Downtime

Businesses need to be extremely careful about how they protect their interests, but just in case something unfortunate happens, you want to have measures in place to guarantee that your future is secure. To this end, data backup and disaster recovery is critical. We’ll walk you through what you need to know about implementing data backup and disaster recovery, including the best way to make it happen.

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3 Ways You Can Protect Your Data

3 Ways You Can Protect Your Data

Businesses have a lot of data to protect and it’s not so simple as implementing a catch-all solution that can keep your data secure. In fact, it takes several solutions working in tandem to maximize data security. We recommend a combination of a unified threat management tool, a Bring Your Own Device policy, and a virtual private network solution. Let’s take a longer look at them:

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BDR Is Better Than Just Data Backup Alone

BDR Is Better Than Just Data Backup Alone

Maintaining a proper data backup system is one of the most important parts of business continuity, even if it’s something you’d rather not think about. If you don’t take data backup seriously, your organization is at considerably greater risk compared to what it would be like if you had it. We’ll walk you through the proper steps toward making your organization’s future more secure through data backup.

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What Can You Do to Improve Data Recovery?

What Can You Do to Improve Data Recovery?

Let’s face it; nobody wants to talk about disaster recovery, as even invoking these words makes the possibility a reality. Unfortunately, this is something that has to be discussed, as your business depends on it. This might seem like hyperbole, but if you knew what is at stake, you’d likely agree with us.

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Protect Your Business This Year with a BDR

Protect Your Business This Year with a BDR

There is a lot on the line for any business when disaster strikes. Is your business ready for a data loss incident? Every year people from all over the world make resolutions as the new year commences; and, this year will be no different. For the business owner hoping to mitigate their exposure to downtime and client backlash in the face of an event like this, having a plan in place is essential to seeing a positive resolution to a bad situation. We’ll go through what constitutes a good backup solution, and what goals you need to prioritize to get your business in a position to succeed if it is put in a tight spot.

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Tip of the Week: You Better Test Your Backup

Tip of the Week: You Better Test Your Backup

Data backup can be the difference between a business that fails and a business that succeeds. After all, if an organization suffers from a data loss incident so bad that it has to deploy its data backup, it wouldn’t be able to survive without it. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?

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4 Backup and Recovery Terms You Should Understand

4 Backup and Recovery Terms You Should Understand

With data looked on as more of an asset than ever organizations are finding that their data backup and recovery system needs to be comprehensive. By knowing more about backup and recovery, you stand to be able to plan the solution to meet your company’s needs. Today, we will look at the different types of data backup and introduce you to four terms you need to understand.


The Types of Backup
There are various types of backup that anyone looking to come up with a backup strategy should know. They include:

  • Full backup - A method of backup where all selected files are backed up in their entirety. Typically, the first backup taken for any backup solution. Since it is a comprehensive backup of all selected files, it will take more time than other types of backup. If a full backup is the method of backup your organization chooses, backups will typically be done after business hours as long wait times will likely cause downtime.
  • Differential backup - A method of backup that just backs up the changes made to data. While this allows for significantly faster backups, it makes for slower restores.
  • Incremental backup - A method of backup that is much like the differential backup. The main difference is that the incremental backup backs up data regardless if the previous backup was a full backup or an incremental backup.
  • Mirror backup - A method of backup that is a real-time duplicate of the source being backed up. In essence, total redundancy. One problem with a mirror backup is that if material is deleted by mistake, it will be deleted on the mirror backup as well. For this reason, many professional IT technicians do not consider the mirror backup to be a viable backup solution at all.

Now that you understand the types of backup, here are some other backup-related terms that you should know:

  • Business continuity - As the name suggests, it is a plan that is put together by a business that will allow them to continue effective operations if hit with any number of unfortunate situations. Normally focusing on a business’ critical business functions, business continuity should be a strategy that every business prioritizes.
  • Disaster recovery - As with any other security process, disaster recovery is a dedicated plan to protect your business in case of some significant data-based disaster. Anything from cyberattacks, to sabotage, to mistakes can cause major problems for your business.
  • Recovery Point Objective (RPO) - As a part of a dedicated disaster recovery system, RPO is a benchmark indicating which data must be recovered for your business to resume normal business operations.
  • Recovery Time Objective (RTO) - Also as a part of a disaster recovery system, RTO is the time your business needs to have its data back before the business becomes untenable. The lower the number, the faster you will need a full restore.

At The Connection, Inc, we offer a comprehensive backup and disaster recovery that can keep you in the game even after the most devastating data loss incident. For more information about disaster recovery, business continuity, and data backup call our professional technicians at (732) 291-5938.

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730