The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Business Continuity Planning a Must

Business Continuity Planning a Must

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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How to Ensure Your IT Resilience

How to Ensure Your IT Resilience

How confident are you that your business could survive a data disaster of any size and scale, from a single misplaced file to a complete loss of your entire onsite infrastructure? Being prepared to recover from any version of events is key to your business’ success. Let’s discuss this concept, which is widely known as IT resilience.

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Test Your Backup!

Test Your Backup!

Your data is vital for your organization’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

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Disaster Recovery Practices You Need to Implement

Disaster Recovery Practices You Need to Implement

The Novel Coronavirus has made its way around the world and it has certainly changed the way a lot of businesses do things. Some businesses have put in some type of disaster recovery platform. This is basically a plan for returning to continuity after some type of disaster, but we are seeing that many business continuity plans were not broad enough to take on a worldwide pandemic. Sadly, many of these businesses won’t open again.

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Is Your Business Prepared to Deal with Coronavirus?

Is Your Business Prepared to Deal with Coronavirus?

World events have always had a big impact on the banks that one finds on Wall Street, but in many ways, the one that coronavirus (COVID-19) has demonstrated has been unprecedented. As such, it almost provides a case study of the importance that disaster recovery planning has for any business… Wall Street institutions included.


As the virus has spread across the world, markets everywhere have felt its impact. Distribution patterns have been disrupted due to assorted blocks on travel. Additionally, the meetings and conferences that this industry typically sees have been cut off. Naturally, this has led to these banks rolling out their backup strategies, the pits that are typically filled with traders abandoned… but more on that in a moment.

How Has Coronavirus Encouraged Disaster Recovery Awareness?

Getting right down to brass tacks, it is clear that COVID-19 is a disaster, albeit one that you may not have considered a “business disaster” at first. However, anything that interrupts a business’ processes is considered a disaster… and it is safe to say that COVID-19 has done just that. So how do you prepare a business for a pandemic?

Actually, it isn’t all that different than what your routine business continuity processes should consist of, specifically, the fact that--in case of a disaster--you need to be sure that your business has the mobility it will need to survive.

Coronavirus’ hallmark is the social distance that is recommended to be kept between people to prevent the spread. Therefore, it makes sense that people would want to keep as far of a distance from each other as possible.

The solutions for remote work, software-as-a-service delivery, and cloud-based disaster recovery prove very valuable both when you want to give your users the capability to work from their home, as well as when your office is the location of a disaster event.

So, in order to protect your employees from the spread of coronavirus, you only need to be protecting your business from other disasters as well. Sounds like a win-win.

For assistance in implementing the technology needed to maintain your operations through any disaster, reach out to the professionals at The Connection, Inc. by calling 732-291-5938 or by email at .

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.


COVID-19 OFFICIAL SITE OF THE STATE OF NEW JERSEY INFORMATION HUB https://covid19.nj.gov/ (SIGN UP FOR TEXT ALERTS)

How to Minimize General Exposure in the Office

Based on what is currently known about the coronavirus, the Centers for Disease Control and Prevention have some recommendations as to how to keep the potential impact of coronavirus to a minimum:

  • Encourage employees who are ill to stay home. This will help to minimize the spread of infection within your business. Make sure that your employees are aware of this policy by reiterating it verbally, and by posting notices around the office encouraging them to stay home if under the weather.

    Emphasize hygiene and etiquette. Properly stifling coughs and sneezes and keeping hands clean are surprisingly effective ways to keep your workplace healthier. Rather than using their hands to catch a cough or sneeze, your employees should use a tissue or--if unable to do so--use the upper part of their sleeve.

    The CDC recommends that tissues and alcohol-based hand sanitizer should be made readily available. Make sure your employees are washing their hands with soap and water for the recommended 20 seconds.

  • Engage in keeping the workplace clean. There is a chance that coronavirus (and other illnesses) could be spread via infected surfaces. Make sure that all surfaces that are touched frequently, like desks, workstations, and doorknobs, are kept sanitized. Provide your employees with disposable wipes so they can proactively disinfect these surfaces before use.

If you find that one of your employees is confirmed to have been infected with coronavirus, make sure that you inform their coworkers of their possible exposure while still maintaining the confidentiality that the Americans with Disabilities Act requires. These employees and those who are living with a sick family member should assess their risk of exposure using the CDC’s guidelines.

Coronavirus as a Cyberthreat

Unfortunately, coronavirus will also require you to also keep an eye on your network security, particularly if you operate within the healthcare industry. Hackers and cybercriminals have taken advantage of the widespread concern that the disease has caused. For example:

  • Scammers have phished healthcare providers with updates that appear to have come from the World Health Organization or hospitals local to their area, but actually introduce keyloggers into their systems.
  • Those involved in the medical supply chain have been targeted with emails referencing the coronavirus that install malware to steal information.
  • Ransomware has been introduced into consumer systems by promising recipients of an email information about COVID-19’s spread.

While the current climate may not make it easy, these emails and other threat vectors can be overcome through the same best practices that foil other cyberthreats. In addition to comprehensive digital protections, training your employees to spot these threats will be crucial.

Of course, you should also maintain a comprehensive backup in case you need to recover from a successful attack.

How to Maintain Productivity with Your Team at Home

With today’s technology, sending an employee home sick doesn’t necessarily mean that you will be sacrificing that employee’s productivity. We now have many ways that your team can work effectively from home, still contributing to your organizational agenda without exposing their coworkers to their illness.

Accepting Payments and Paying Bills

Don't miss an incoming or outgoing payment. We can prepare you to accept ACH or credit card payments as well as pay bills online.

Economic Injury Disaster Loan Program - SBA.gov 

Small business owners in the following designated states are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19): Arizona, California, Colorado, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Utah, Virginia, Washington, and West Virginia. Click here to apply.

Find more information on the SBA’s Economic Injury Disaster Loans at: SBA.gov/Disaster.

The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. 

Equipping Your Employees

Remote access solutions, paired with virtual private networking technology, can allow your employees to securely continue their work from home, safely accessing the applications and data their tasks require through an encrypted connection. As collaboration will certainly be necessary, you will want to be sure that your employees are also equipped with the communication tools that facilitate this collaboration as well.

Network Protections

You will also want to thoroughly secure your network infrastructure to help prevent threats like phishing attacks and other methods from being successful… as well as preparing for a potential breach or emergency with data backups and disaster recovery policies and procedures (including contact information for your employees) to help mitigate a worst-case scenario.

Employee Awareness

Finally, make sure your employees are on the lookout for any suspicious activity that could be a cybercriminal’s attempt at using the coronavirus as a means to an end. Not only should your employees know how to spot these attempts; they should also know the proper procedures for reporting and handling them.

Contact us for information on our web based Cyber Security Training. 

Is the coronavirus scary? At this point, it is safe to say that it is, but does it have to interrupt your business operations entirely? Not if you are properly prepared.

For more assistance in preparing your business for any kind of disaster, reach out to the professionals at The Connection, Inc. by calling 732-291-5938 or by email at

What is COVID-19?

COVID-19, better known as coronavirus, is a respiratory illness that first appeared in Wuhan, China, and was reported in the United States on January 21st, 2020. 

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Disaster Recovery: RPO & RTO

Disaster Recovery: RPO & RTO

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business if disaster strikes. One of the contingencies many businesses choose to make as part of a business continuity strategy is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective. 

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BDR Is Better Than Just Data Backup Alone

BDR Is Better Than Just Data Backup Alone

Maintaining a proper data backup system is one of the most important parts of business continuity, even if it’s something you’d rather not think about. If you don’t take data backup seriously, your organization is at considerably greater risk compared to what it would be like if you had it. We’ll walk you through the proper steps toward making your organization’s future more secure through data backup.

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Disasters Aren’t Always Caused By Disasters

Disasters Aren’t Always Caused By Disasters

Disasters are a very real possibility that businesses have to deal with, but not all disasters come in the form of a flood or fire. You can predict weather effects that can create problems for your business, like thunderstorms and ice storms that bring down power lines, but you can’t possibly predict when and how your organization will suffer from a data loss incident. We’ll discuss in-depth how your business can save itself the trouble of dealing with cyberattacks and user error--particularly in regard to data backup and disaster recovery.

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How to Ensure Your Business is Hurricane-Ready

How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.


Cost of Data Loss
The total cost of your disaster scenario is the only real way to know just how much work needs to be done to get back into a favorable position following a loss. Of course, the type of disaster that you suffer from is going to play a major part in how much it will cost your business. A hardware failure is arguably the least costly data loss scenario, but it can still be a devastating event. You’ll have to replace a workstation or server unit, but the kicker is the data that’s stored on the device, as well as how much time you’re paying your workers for when they can’t do their jobs due to a situation like this.

Other kinds of disasters have much greater impact on the way that your organization recovers from a loss scenario. Imagine how much damage could be caused by a flood or a fire. Not only would your data infrastructure be affected, but so too would your organization’s physical computing infrastructure. It’s hard to work when you don’t have a place to be productive. Would you be able to relocate? How much would it cost to repair your workplace, or rent out a new one? It’s likely that all of these costs could compound and create a major problem for an unprepared budget.

Once data security is involved, you have the potential for a lot more trouble, especially regarding the price tag of resolving these issues. The information stolen could drastically affect how much your business stands to lose from a disaster. Some of the more costly information that could be stolen include credit card numbers, personally identifiable information, and secure personal records like a person’s health information. This data loss could even mean having to deal with regulatory fines related to HIPAA compliance laws or otherwise. Being known as a company that leaks sensitive information can also harm your reputation, which makes working with your business a significant risk for any potential clients.

Downtime can also be a major factor in determining how bad a disaster can be. In essence, downtime is any time that your business isn’t working as you intend it to, and it can have multiple layers of depth. It’s one thing for an employee not being able to access important information, but another entirely if your entire workforce can’t work properly due to the Internet or electricity being down. Basically, anytime when your business isn’t making money or being productive, it’s in a state of downtime. You need to do everything in your power to make sure this doesn’t happen.

One of the best ways to ensure that your business suffers minimal downtime is by implementing an enterprise-level data backup solution. The Connection, Inc can help you with business continuity to make sure that your organization isn’t derailed by a disaster scenario. To learn more, reach out to us at (732) 291-5938.

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How Much Damage Can The Weather Do To Your Business? Lots.

How Much Damage Can The Weather Do To Your Business? Lots.

Nobody ever wants to admit that their business has a problem with security. Unfortunately, as the one responsible for the future of your organization, you have to consider all possible outcomes of any potential data loss incident. Furthermore, many of these incidents are beyond your control. Thankfully, you can soothe the pain of a data loss disaster by thinking ahead and planning for the worst.

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Threats to Your Data Come From All Sides

Threats to Your Data Come From All Sides

Just over a third (36 percent) of businesses don’t back up business data at all, and apparently this number isn’t keeping some IT providers up at night (not the case for us). Your businesses’ data is precious, irreplaceable, and extremely expensive to lose. Let’s talk about how delicate and dangerous it is to not have it backed up.


Hard Drives are Extremely Fragile
The device inside your computer or server that holds your data is easily the most sensitive and breakable component. Traditional mechanical hard drives work by spinning a spindle of platters at extremely high speeds. These platters have a thin magnetic coating that stores your data. A tiny arm rests over the platter with nothing but a cushion of air holding it in place. The spinning of the platter keeps the magnetic head on this arm from touching the platter. If the head were to touch the platter while it is spinning, it would decimate your data.

Modern drives have plenty of safeguards to prevent issues, but like any mechanical device, wear and tear will happen, and outside forces like bumps and shocks can shorten the reliability of a drive. If your data is confined to one drive, it just takes one bad day to lose it all, and recovering the data could be impossible.

Users Make Mistakes
Let’s say your company uses a Word document as a template for your sales proposals. Your sales team knows to make a copy of it, drop it in the client’s folder, and edit it from there. That is, until someone makes the mistake of editing the original copy and saves over the file after making major edits to it. Now someone needs to scramble to restore the file by hand. If it were backed up, you could simply restore the file from your backup.

Ransomware is Evil
Everyone knows they need to protect their computer with antivirus, but there are threats out there that can penetrate commercial antivirus solutions. One of the most common is ransomware, like Cryptolocker and Cryptowall. Both work in a similar fashion, commandeering your PC and locking your files from you unless you fork over cash. They can even infect other computers on your network and external storage devices, which could include your backup depending on your setup. Storing an off-site backup is critical for preventing this.

Is Anyone Checking Your Backup?
If your IT company set up a backup solution, is it being tested and maintained? If you don’t have an agreement or aren’t getting a bill for it, the answer is probably not. Just like any computer, things can go wrong with your backup solution. Backups should be tested and evaluated regularly, or else you might find yourself out of luck in the event of an emergency.

Our powerful backup and disaster recovery solution can be just what you are looking for to protect your business from the myriad of threats out there. Call The Connection, Inc’s certified technicians today at (732) 291-5938 to learn more.

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3 Tips to Get the Most From Your Data Backup

3 Tips to Get the Most From Your Data Backup

Business owners require ubiquitous access to certain information stored on their organization’s infrastructure. Thus, there’s an immediate need to safeguard this data from any sort of impending destruction. We’ll discuss ways that you can prevent the worst when it seems like your data will fall victim to a loss incident.


Here are three of the best ways your organization can protect its most critical asset: its data.

Have a RTO and RPO in Mind
This has to do with the amount of data that you want to restore, as well as how quickly you plan on restoring it. With tape backup, you could take a backup of your entire infrastructure, which could take several hours or even days to restore in the event of a disaster. Furthermore, the tape might not even be as recent as you would like, which brings into question the backup system’s ability to get you back into operation with minimal data loss. Thus, tape fails to meet the requirements you put into place for your backup solution.

With a BDR, as part of your business continuity plan, you can ensure that you meet your recovery time objective (RTO) and your recovery point objective (RPO), optimizing your business’s ability to dodge downtime. This is why BDR is such a valuable tool for a business that wants to prolong its life cycle. Remember, a business that fails to recover their data following a data loss incident is likely to go out of business within a year.

Keep Multiple Copies of Your Data
Let’s say that your office building is struck by a flash flood. You evacuate the building before anyone gets hurt, but you still feel forlorn that everything that you’ve worked so hard for is getting destroyed by something that you couldn’t predict. You could have prevented your business’s data being completely wiped out.

This exact scenario is why it’s important to not only have multiple copies of your data, but to store them in different locations as well. If you store your data backups on-site, and your infrastructure becomes subject to a disaster or hacking incident, where can you go for a solid backup of your data? Any good BDR solution will store your backups both on-site and in a secure data center for quick access in the event of a disaster, minimizing downtime.

Take Frequent Backups
In the old days of tape backup, you could only take one backup every day. Furthermore, since the backup was so resource-intensive, you would have to wait until the end of the day to do it. This meant that you could lose out on an entire day’s worth of work, and furthermore, you’re relying on mistake-prone human beings to set the tape and start the backup. This isn’t the ideal way to handle such a critical task.

Instead, you want to take backups of your data at least as often as every fifteen minutes. Doing so means that you’re always using the most up-to-date version of your data possible, and that you’ll minimize data loss in the event of a disaster. BDR can accomplish this impressive feat, and can rapidly restore data directly to the BDR device, effectively eliminating downtime while you order replacement hardware.

If your business is ready to start taking data backup seriously, we highly recommend a Backup and Disaster Recovery solution from The Connection, Inc. With it, your data will be safe and secure, and you’ll be taking an important first step toward achieving business continuity. To learn more, reach out to us at (732) 291-5938.

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Be the Hero Your Office Needs By Having a Disaster Recovery Plan

Be the Hero Your Office Needs By Having a Disaster Recovery Plan

Not all companies are prepared to deal with the costs associated with downtime. Any situation in which your organization cannot access important information or can’t operate with efficiency is something which needs to be prepared for; otherwise, you risk more than you know. We want to help protect your business when it needs it most.

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Back Your Data Up and Protect Your Business From Any Disaster

Back Your Data Up and Protect Your Business From Any Disaster

The best laid plans of mice and men often go awry, and there is no exception when it comes to your business technology. No matter how well-thought-out your systems are, you are always at a risk of some unforeseen threat causing havoc. In order to truly be prepared for anything, you need to implement a backup and disaster recovery solution for your business.


Data loss could result from any of a variety of situations. Equipment could malfunction and depending on what device it was that failed, you could be out a sizable chunk of critical data. There’s also the risk of damage that a natural disaster could potentially cause to these systems as well. Fire, flooding, earthquakes, electrical storms, any and all of these events could pose some threat against your data. There is also the ever-present danger of user error, as any of your employees could potentially delete or overwrite something critical by mistake.

Data loss is no laughing matter, either. While other variables factor in as well, statistics have overwhelmingly displayed a tendency for companies who suffer from data loss to go out of business within a year or two of the incident.

In light of this, businesses clearly need a method of protecting their futures against the possibility of fire, failure, or Fred’s faux pas. Fortunately, that method exists in a backup and disaster recovery solution.

A critical component to any business continuity strategy, a BDR solution can help you to ensure that should your business fall victim to a data-loss disaster, you have the capability to not only recover your backed-up data, but also restore your systems to full operational capacity. Best practices dictate that this solution be located offsite and isolated from your systems, in order to ensure that the disaster that destroys your original data does not affect the backup as well.

To best accomplish this end, a BDR solution should feature a cloud-based implementation. This approach allows for backups to be taken automatically at multiple times throughout the day, and for the backed-up data to be safely distanced from its originating location.

The Connection, Inc has the ability to assist you in compiling a business continuity plan, just in case something doesn’t go well somewhere along the line. To start the process of reinforcing your business against disastrous data loss, call (732) 291-5938 today.

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Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

There’s a dangerous misconception that a lot of business owners have about data backup. Too often, an SMB will have a data backup solution in place and the business owner will feel like they’re fully prepared to handle a data loss disaster--without looking into the data recovery capabilities of their backup solution (or the lack thereof). This kind of oversight can lead to a very costly surprise when a disaster strikes and there’s no easy way to restore the lost data.

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Redundancy, Reliability, Recovery: What You Need in a Data Backup Solution

b2ap3_thumbnail_backup_and_continuity_400.jpgMarch 31st is World Backup Day, and it’s the perfect time to evaluate the redundancy and reliability of your data.

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Here’s Why BDR is WAY Better Than Backing Up Your Data With Tape

b2ap3_thumbnail_backup_dr_blue_400.jpgData backup, regardless of its form, is a critical component of any modern IT infrastructure. If you’re not using data backup or disaster recovery, your business could be risking crippling data loss. Even if your infrastructure is protected from typical threats like viruses and malware, these security solutions aren’t going to prevent a devastating hardware failure.

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The Advantages of Image-Based Data Backup Over Traditional Backup

b2ap3_thumbnail_backup_and_disaster_recovery_400.jpgThere’s no question that data backup is absolutely critical for the success of any modern-day business, but how does your organization go about it? Just like how we rely on quick snapshots to capture moments with our smartphones or digital cameras, most backup solutions take advantage of image-based backup technology. How does this kind of data backup work, and what are the benefits it provides your business with?

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730