The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Your Business Needs to Consider Implementing a Refresh Schedule

Your Business Needs to Consider Implementing a Refresh Schedule

Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology. 

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What are My Options for Connecting a Second Monitor?

What are My Options for Connecting a Second Monitor?

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

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Broken Computer? Do These Things Before Taking It to the Shop

Broken Computer? Do These Things Before Taking It to the Shop

Try as we might, we can’t prevent all computer issues from occurring—for instance, there’s not much that we can do if a stick of RAM dies, at least, not remotely. However, if you’re stuck with a broken computer and need to bring it in for repair work, there are a few things we recommend you do.

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How Do Hardware Shortages Affect Business Decisions

How Do Hardware Shortages Affect Business Decisions

How often over the past year or two have you gone to replace a device on your infrastructure, only to find that the price has increased or the device simply isn’t available? This is an issue with the current hardware shortage, particularly for business electronics. Since businesses depend on technology, it becomes critical that you understand how this shortage impacts your day-to-day operations.

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The Highest-End Smartphones Right Now - Foldables

The Highest-End Smartphones Right Now - Foldables

For the past two weeks we have looked at some of the best phones and some that bring the most value. This week, we turned our gaze to a form factor that is only a couple of years old, but seems to be the future of mobile technology, foldable screens. The different form factors made possible by foldable OLED technology make the future of mobile devices more exciting. Let’s take a look at three of the top foldable devices right now.

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Where Does Your Recycled Technology Go?

Where Does Your Recycled Technology Go?

Businesses go through a lot of technology, but how does your organization dispose of electronics that are no longer in use? Let’s discuss this incredibly important topic, as the improper disposal of devices could not only put your organization at risk, but also the environment.

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Yes, Even Your USB Drives Should Be Secured

Yes, Even Your USB Drives Should Be Secured

Historically there have been several methods to transfer data from one system to the next, and while the cloud has rendered many of them irrelevant and unnecessary, that doesn’t mean they aren’t used by people looking to move data quickly. Many professionals still opt to use USB flash drives to keep certain data close at hand, but how at risk does this put the data on these drives?

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The Technology Behind Streaming Services Is Pretty Impressive

The Technology Behind Streaming Services Is Pretty Impressive

Most of us take streaming media for granted. Whether you are streaming a movie on Netflix, binge-watching a show on Hulu, or using one of the growing number of streaming television networks to stream sports, shows, and news, there is quite a bit of interesting technology fueling your entertainment. Today, we thought we’d briefly go through some of the tech that makes these streaming services, and their millions of simultaneous streaming feeds, possible. 

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The Global Chip Shortage a Real Problem for Many

The Global Chip Shortage a Real Problem for Many

With such a heavy focus on remote work over the past year or so, if you have tried to procure equipment or technology solutions during this period, you may have noticed that it is much harder than usual to do so. The global chip shortage has led to many challenges for organizations, chief among them getting the parts needed to put together critical technology solutions. This opens up a whole other set of issues, though, particularly in regards to disruption of the supply chain.

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Tip of the Week: Make Your Laptop Trackpad Less Annoying with ClickLock

Tip of the Week: Make Your Laptop Trackpad Less Annoying with ClickLock

The laptop is one of the great productivity tools in modern business. Their portability gives them immense value. There are some cons to using a laptop, however. One is the trackpad. While they have improved over the years, they are still not ideal, which is why you see many people who use a laptop for productivity bring along a wireless mouse. One of the biggest problems people run into is that they have a hard time with the click-and-drag feature on the trackpad and this makes working in certain programs maddening. Today, we have a tip to make this process much simpler. 

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The Power Button is Capable of More Than On/Off

The Power Button is Capable of More Than On/Off

If you’ve ever used technology, the power button has had a pretty consistent appearance, and an even more consistent use. However, there’s a reason that the power symbol we’re so familiar with looks the way it does. Furthermore, there’s more that the power button can ultimately do.

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If You Haven’t Already, It’s Time to Thoroughly Document Your Business IT

If You Haven’t Already, It’s Time to Thoroughly Document Your Business IT

A business' technology is by all measures a part of its inventory, and as such, it needs to be tracked. Let’s consider why in more detail, and how to do so properly.

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Document Your IT Infrastructure

Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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Cloud Costs Could Undermine Your Efforts

Cloud Costs Could Undermine Your Efforts

As the COVID-19 pandemic continues around us, many businesses have found themselves seriously reconsidering their business’ infrastructure, pondering the switch from onsite hardware to cloud-based options. While these hosted options can offer businesses relief from a costly hardware refresh, it is important to acknowledge that cloud computing may not be a one-size-fits-all panacea. Let’s take a closer look.

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Do You Know How Your Hard Drive Saves Data?

Do You Know How Your Hard Drive Saves Data?

A lot of people never stop and consider how their data is saved. It’s something we all have, from old photos of our family vacations to the files kept on the server back at the office, but not many people know the actual mechanics behind it. Today, we wanted to go over these specifics, and hopefully make it clear why we always advocate for backup practices.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!


Keep in mind that these are all only suggestions, and should all be run by your IT resource for approval before you try to tweak anything.

Remote into Your Home Desktop

While we can help you where solutions that allow your team to access their workstations from home are involved, you and your users may find yourself needing the opposite connectivity at times. There are many apps that, when installed on both devices, allow you to turn your Android device into a terminal tied to your home system.

Turn it into a Video Conferencing Hub

With a few older devices, you can easily create a video communications network to collaborate with others in the office, or even others across the world. A stand, a power source, and a Wi-Fi connection are all you need, and you’ll have a reliable means of reaching out via video.

Make it a Decorative Feature for Your Desk

Real productivity isn’t possible in a completely sterile environment, so why not jazz up your workspace with a photograph. Find out if the cloud service of your choice has a slideshow function (as Google Photos does) and let your phone rotate out your photos. Alternatively, there are webcam apps that can deliver a livestream of some remote location directly to your desk, if you prefer.

If you’d like something with some more functionality, you could always set up your old smartphone to be a desk clock or calendar to give yourself a quick-access reference point for these needs.

Turn it into a Security Camera

If there’s something special you want to keep an eye on while you’re at the office (or again, vice versa), you can also set up your mobile device to act as an impromptu security camera. Various applications are available that will allow you to stream a live feed from your mobile device to a web browser, keeping you in-the-know of everything that is happening while you’re away. This isn’t really a replacement for physical security for your business, but it’s a great way to keep tabs on your dog at home.

Of course, if your mobile device is ready for retirement, you should at least dispose of it responsibly and properly. Reach out to our team to learn more about recycling your electronics securely, and for any other IT-related questions, at (732) 291-5938.

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Is a NAS Right for Your Office?

Is a NAS Right for Your Office?

Today’s business generates a lot more data than in the past. For a small or medium-sized business storing this data, it can get pretty expensive pretty quickly. One way to store and manage all this data is by using Network attached storage (NAS). Today, we will define NAS and explain when it might be a good fit for your business.

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Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Few things are more frustrating and annoying than a slow computer. There are a lot of things that can slow a computer down, too: viruses and malware, excess applications running in the background, even time can seem to turn a relatively fast computer into a slow-as-molasses impediment to productivity.

If your computer is overall healthy but starting to slow down, there is one simple upgrade that can make a whole world of difference.

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Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke - and we’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us, and allowed us to post them here. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!


College was a pretty great time for me, so I have a lot of good memories of it. Of course, they weren’t all great... One memory in particular still bothers me a little: when I almost failed in sophomore year because my computer went bad.

I went to college to study journalism, so there was a lot of writing involved. So much so, that my Dad surprised me before I started my second year with a computer for my dorm room so I could write and edit my copy in peace. The student computers on campus were a little ways from the dorm, so it was nice not to have to hike across campus by myself.

Sophomore year started wonderfully - I wrote a few articles for the student paper each week, and I got some of my general studies courses out of the way so I could focus on professional development during my later years. I even went abroad for a few weeks on a mission trip that fall, and had assembled quite a photo album with the digital camera I had bought for the occasion.

However, toward the end of that first semester, everything went wrong, all at once.

I had heard I should keep up a backup, but I really didn't think I'd have a problem. My Dad had just bought me this new computer just before the semester started, so everything was updated and new. I had a copy of *most* of my files when I moved them over to the new computer, so I figured I was in good shape for a while.

Then, just before Thanksgiving, I was in a bit of a rush. My roommate had already taken care of everything she had to and was pretty much just waiting to go home for the holiday - she just had a few more classes to attend. 

I, on the other hand, was swamped - I wanted to get a few assignments started before break so I wouldn’t have to play catch-up after, and I had bitten off more than I could chew. 

I had to make sure I would have enough time to write everything that the paper would need after break, so I was trying to get a head start on some projects I knew were coming up. One was a research paper for the global history course I was taking. 

Knowing full well that very few college students would work on a research paper before a break, the professor had literally had us drawn our topics from a hat. I had pulled… the Hussite Wars, I think... and I had already put together an outline for this paper to be built around. This thing was supposed to be pretty hefty, with a full bibliography, according to our professor.

So there I was, typing away as my roommate watched Miss Congeniality for the third time that week. Just as Sandra Bullock was teaching self-defense using the SING technique, my computer started making weird sounds, and suddenly the screen went blank.

After a moment of shock, I started to panic. I had just put in hours and hours of work on this paper, and it was suddenly gone. Then I looked closer - everything was gone. All of my files, all of my work - everything… including the pictures I had taken during my trip.

My heart was broken, and my gut felt like it was filled with concrete.

It was late at night, so campus IT services had already gone home. I couldn’t sleep a wink, and the first thing I did in the morning was to haul my computer over to the IT service desk. They looked it over, and found that there was, unfortunately, nothing they could do to restore my files, although they got the computer working again.

I went home for break pretty stressed out - not only had I essentially wasted a ton of time on work that I was going to have to redo, I didn’t have all of the pictures that I had from my trip - those were what really hurt to lose. That’s why I was so happy when my Dad reminded me that I had already made him a CD of all the pictures I had taken, and he made me a copy to bring back.

The next few weeks were miserable, as I basically had to stay up all hours to get everything done. Somehow, I managed. I have since learned my lesson, and when working on an assignment, I ALWAYS keep a backup - although I don’t use a CD anymore.

What We Can Do Better

To protect your business’ data, you should always have more than one copy of it saved, and these copies should be kept in separate locations. While you should be taking multiple backups a day, it is best if they run continuously, ensuring that the most work you would lose would amount to just a few minutes.

We want to thank our contributor today, and remind you that The Connection, Inc can assist your company with its data backup and continuity needs. Reach out at (732) 291-5938 to learn more about our solutions!

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Why Managed Services: IT Procurement

Why Managed Services: IT Procurement

Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’ success, which means that any business needs to have a provider that can deliver the value that they need.

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730