The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: Improving Your Google Searches

Tip of the Week: Improving Your Google Searches

Google is the standard for online searches. It seems to be as simple as can be. Think of a question, type it in, get an answer. However, not many people likely know just how specific you can make these Google searches with just a few details. Let’s go over how to use Google most effectively as you search the Internet.

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Tip of the Week: Taking a Screenshot

Tip of the Week: Taking a Screenshot

Screenshots can be one of the most effective ways to share information, as it gives the people you are communicating to first-hand knowledge of what you’re seeing. Of course, different platforms have different means of capturing a screenshot. Let’s go over these methods to ensure that you can do so efficiently and easily.

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Tip of the Week: Keeping Your Business Email Secure

Tip of the Week: Keeping Your Business Email Secure

Every business should consider its security one of its top priorities, and with so much business now happening digitally, cybersecurity is a major part of that. Take, for instance, the heightened importance of email in the extended remote workforce. While email is a great business tool, it can also be an avenue that a cybercriminal uses to attack. So that you can better protect your business, we’re discussing some basic email security steps for this week’s tip.

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Tip of the Week: Simple Fixes to Common Android Issues

Tip of the Week: Simple Fixes to Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

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Tip of the Week: How to Control Facebook and Instagram Ads

Tip of the Week: How to Control Facebook and Instagram Ads

Social media platforms—like Facebook and Instagram—are a great place to communicate with people, as many political campaigns are now taking advantage of. With an election on the horizon, political advertisements abound on these platforms. Of course, not everyone wants their feeds cluttered with these ads… especially if these ads don’t align to their own politics.

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Tip of the Week: How to Implement Smarter Scheduling

Tip of the Week: How to Implement Smarter Scheduling

If your business is like most, you and your team likely rely on a schedule to keep your processes moving along efficiently… while also ensuring that everyone has something to work on at any time. However, this is often easier said than done, which is why there are now cloud-based software options that make your scheduling efforts a little smarter.

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Tip of the Week: Two Kinds of Best Practices for Remote Work

Tip of the Week: Two Kinds of Best Practices for Remote Work

If you’re trying to productively work from home, what you use and how you use it are equally important considerations. To assist you, we felt it would be helpful to share a few best practices for each variable, so that you might be able to boost your remote productivity.

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Tip of the Week: Searching Google More Specifically

Tip of the Week: Searching Google More Specifically

Everyone knows how to do a Google Search, right? Go to the site, type whatever it is you’re looking for into the search bar, and you’re off to the races. Fewer people are aware, however, of the ways that you can help Google narrow its search a bit. Let’s go over a few handy Google cheat codes that can make your search results more precise.

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Tip of the Week: Spotting Potential Mobile Malware

Tip of the Week: Spotting Potential Mobile Malware

Chances are, you not only have a smartphone, but that smartphone is also currently within arm’s reach. With these devices playing an increasingly important role in our personal and professional lives, these devices have proven to be a lucrative target for hackers to pursue. This week, our tip is meant to help you spot the warning signs that an application is hiding an attack.

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Tip of the Week: Handy Tricks to Formatting Excel Spreadsheets

Tip of the Week: Handy Tricks to Formatting Excel Spreadsheets

Microsoft Excel is, for many, the de facto spreadsheet-creation software. However, fewer know about its useful formatting capabilities and shortcuts. To help you make your own Excel sheets more comprehensible, we’re sharing some tips to help you format your documents.

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Your Eyes Will Thank You if You Try This Microsoft Word Dark Mode Trick

Your Eyes Will Thank You if You Try This Microsoft Word Dark Mode Trick

If you spend a lot of time in front of a computer, eye strain can be a big problem. Staring at a screen for too long can be irritating, and some even experience headaches and exhaustion from it.

Fortunately, a lot of common applications have been deploying dark or night modes. Microsoft Word’s take on this has been, well, less than desirable. We’ll show you a way around it to help save your eyeballs a lot of strain.

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Tip of the Week: How to React When Your Workspace Shifts

Tip of the Week: How to React When Your Workspace Shifts

While it seems that some business will best be conducted remotely for some time yet, it is still very important to start planning for a return to in-house operations now. This will help them to hit the ground running when the floodgates open back up. For this week’s tip, we’re going over how to return to the office after working remotely, while also reviewing some best practices for adjusting to remote work (just in case).

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Not All Threats are External

Not All Threats are External

As much as a business relies on its technology, it relies just as much upon its employees to properly put that technology to use. Unfortunately, this can very easily expose the business to various threats that involve their employees. Understanding these insider threats is crucial for a business, especially given how current events may tempt those who would never have considered them otherwise.

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Tip of the Week: Some Keyboard Shortcuts You May Not Know

Tip of the Week: Some Keyboard Shortcuts You May Not Know

Everyone knows some keyboard shortcuts. The normal ones that allow you to copy, cut, paste, lock your computer, select all, and more. Today, we thought we would tell you about some browser-based shortcuts that can definitely save you time and effort. 

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Tip of the Week: Laptop Battery Best Practices

Tip of the Week: Laptop Battery Best Practices

Nowadays, laptops are the weapon of choice for productivity. They function much like a desktop computer but are mobile enough to go anywhere with. Unfortunately, most laptops chew through their batteries in only a few hours of work and need to be plugged in in order to function. With so many people working from home, many people are using their laptops more like a desktop and keeping them plugged in around the clock. For this week’s tip, we’ll discuss the best practices of a laptop battery. 

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Tip of the Week: How to Efficiently Use Chrome in Android

Tip of the Week: How to Efficiently Use Chrome in Android

Productivity is a huge priority in any business. This makes it crucial that all tasks can be picked up and put down as efficiently as possible. With mobile browsing now playing a major role in most users’ lives, the version of Chrome for Android devices is a very utilized tool. With these factors in mind, we’re sharing tips to make your use of Android Chrome that much more efficient and productive.

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Tip of the Week: Make Email Simpler

Tip of the Week: Make Email Simpler

A strong email solution can bring a great deal of continuity to a business. If it is mismanaged, however, it can quickly become a major pain point. Today, we thought we would go over a couple of ways that you can use your email platform to boost productivity, rather than waste time with it.

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Tip of the Week: Best Practices to Protect Your Business

Tip of the Week: Best Practices to Protect Your Business

There are many different varieties of cybercrime that businesses need to be vigilant about. However, most of these varieties can largely be avoided through a few basic practices and behaviors. Here, we’re giving you a few tips to help you prevent attacks from successfully influencing your business, so make sure you share them with your entire team, as well.


1. Reconsider What You Click On

It’s almost automatic for many users to see a link on a website, in their email, and elsewhere. This is something that hackers are very aware of, and often use to their advantage.

Kind of like we just did there (if you clicked on that link).

See how easy it is to fool someone this way? To help avoid this being used to undermine your security, build up the habit of hovering your cursor over a link before clicking on it. This will display the actual destination of a link somewhere on your screen, which you should always check so you will know that it is legitimate. 

2. Use Access Controls

While this may be obvious, you need to make sure that someone who isn’t allowed access to your business’ files or location isn’t able to access them. This means that you need to have all the suggested data security measures and practices in place to protect against the unauthorized access of any of your files, including any hard copies. Keep your physical data locked up, and protect all data with multiple layers of authentication requirements.

3. Keep an Eye Out for Scammers

While we’ve already covered this in part with tip number one, there are other ways to catch attempted cybercrimes that are often used in conjunction with misleading links. Cybercriminals use various methods, referred to as “phishing”, to manipulate their targets into behaving the way the attacker wants. Sometimes it is by using a falsified link, sometimes through scare tactics, and often through a combination of the two. Some phishing attacks are researched extensively to be as effective as possible against a certain target, while others are broader and more generic and meant to catch as many people as possible with minimal work. Make sure your team is informed of these attacks and knows to double-check requests through a different communication method if there is any doubt at all. When in doubt? Pick up the phone and call the sender.

4. Two-Ply Protections

Make sure that you are layering your defenses against cyberthreats. Maintain an updated antivirus solution and utilize a virtual private network when accessing the Internet and activate all onboard protections that your devices offer and use all of the assorted solutions and practices that are available for you to leverage. To discourage cybercrime on a comprehensive scale, you need to take thorough actions and fill in all the small holes that could potentially exist in your security.

The Connection, Inc can help with all of this, and more. For answers to any technology questions you may have, or direct assistance in implementing any of this, reach out to us at (732) 291-5938.

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Efficient IT Goes a Long Way

Efficient IT Goes a Long Way

With the COVID-19 pandemic causing businesses to rethink their operational strategies, many businesses have had to make a quick digital transformation. Many businesses have accomplished this before the stay-at-home orders, but with employees working from home, we thought this was the perfect time to take a look at four tools businesses can use to improve their work-from-home strategies. 


Analysis, In Real Time

Making prudent and qualified decisions is more important now that it has ever been before. To be able to make informed decisions, many SMBs are looking to their analytics platforms. By being able to look at how aspects of your businesses are functioning in real time, you can quickly change strategies that need to be changed in order to keep your business running efficiently.

Additionally, many analytic systems can be structured near the edge of an organization’s computing network, giving them more insight into how data is flowing in and out of their network.

Other benefits include:

  • Managing location data - Directs decision makers’ strategies by determining the relevant data for multiple locations.
  • Anomaly detection - Helps decision makers detect outlying data sets to avoid impulsive decision making. 
  • Improved marketing - Assists decision makers to make decisions based on demand when it otherwise wouldn’t be noticed.

Voice Over Internet Protocol

VoIP is one of the most useful tools for teleworkers. It provides strong communication options, highlighted by an enterprise-grade telephone system, for pennies on the proverbial dollar. Additional available options that can help remote workers such as instant messaging, text messaging, and audio and video conferencing make VoIP a powerful tool for businesses looking to sustain levels of productivity with workers out of the office. 

Automation

One of the best tools for cutting costs is process automation. A lot of businesses are trying to effectively identify processes within their workflow where they can automate mundane or repetitive tasks. By having the type of consistency automation brings to these types of tasks, businesses can utilize their human resources on more revenue-building assignments.

Tasks that can be automated include:

  • Tasks that involve moving information around
  • Frequent and mundane, but necessary tasks
  • Tasks that frequently interrupt focus on business-critical tasks

Making the investment to automate parts of your business will assuredly save your organization money. Best yet, by automating these tasks now, once operations return to normal, you will keep seeing the cost savings you do today. 

Online Sales

There are a lot of businesses that have implemented some semblance of ecommerce prior to this event, but if you haven't, or if you have a limited ecommerce platform, you could see a major bump in revenue from investing in your ecommerce platform. In retail, companies are seeing double and even triple times the sales through their ecommerce solution than they did only a few short weeks ago. Prioritizing your online sales will go a long way toward keeping revenues up while your storefront is closed.

For the small business these can be lean times. Knowing what technologies and strategies to implement will go a long way toward getting you through this period. For more information about technology and how it can work for your business during the COVID-19 period, call The Connection, Inc today at (732) 291-5938. 

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Tip of the Week: Making Sure Your Workstation is Sanitized

Tip of the Week: Making Sure Your Workstation is Sanitized

We spend a lot of time on this blog talking about virus avoidance, but today we thought we would go into things you can do to keep another type of virus--specifically COVID-19--away from you and your technology.

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730