The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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Communication Tools Your Business Needs to Consider

Communication Tools Your Business Needs to Consider

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

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Should You Archive That Email or Delete It?

Should You Archive That Email or Delete It?

What do you do with your old email messages? Do they just sit around in your inbox and collect dust? If so, this is certainly a wasteful practice, as those emails can accrue over time and take up a sizable chunk of space. The question then becomes, what do you do with the emails to keep them from taking up so much space, especially when you might be paying for the space?

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Businesses Have Access to These 3 Powerful Communications Tools

Businesses Have Access to These 3 Powerful Communications Tools

What kinds of communication tools does your business utilize on a daily basis? Chances are that your communication infrastructure can benefit from some of the latest and greatest solutions on the market. Communication is one aspect of your business that you definitely do not want to skimp on, as failing to implement the proper tools can bleed into other aspects of your organization, including operations and, in return, your bottom line.

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Tip of the Week: Highlighting Messages in Outlook

Tip of the Week: Highlighting Messages in Outlook

Like any email platform, Microsoft Outlook can easily become overwhelmed with messages and conversations—effectively making it counterproductive rather than an asset to you and your team. Let’s take a few moments to go over a simple way that you can use Outlook’s internal tools to make your messages easier to deal with.

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Tip of the Week: Five Ways to Manage Your Email Effectively

Tip of the Week: Five Ways to Manage Your Email Effectively

Email—it’s a business tool that we all use and rely on, but (if we’re being honest) it can be a pain to manage properly. Unfortunately, this can also depreciate the value of the solution to its users. To help prevent these problems, we wanted to share a few tips to assist you with your email management.

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Bad Situations Can Come Down On Your Business Through Phishing

Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Tip of the Week: Keeping Your Business Email Secure

Tip of the Week: Keeping Your Business Email Secure

Every business should consider its security one of its top priorities, and with so much business now happening digitally, cybersecurity is a major part of that. Take, for instance, the heightened importance of email in the extended remote workforce. While email is a great business tool, it can also be an avenue that a cybercriminal uses to attack. So that you can better protect your business, we’re discussing some basic email security steps for this week’s tip.

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We’re Seeing an Increase in COVID-19-Related Cyberattacks

We’re Seeing an Increase in COVID-19-Related Cyberattacks

Since the beginning of the COVID-19 situation in March, creating a vaccine has been a major priority. True to form, hackers have begun targeting the very organizations responsible for the vaccine trials. There’s a lesson to be learned, today we’ll discuss it.

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How to Avoid the Influence of a Phishing Scam

How to Avoid the Influence of a Phishing Scam

Phishing emails are a real problem for today’s businesses, which makes it critically important that you and your team can identify them as they come in. Let’s touch on a few reliable indicators that a message isn’t a legitimate one.

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Tip of the Week: How to Write an Email that Will Actually Get Replied To

Tip of the Week: How to Write an Email that Will Actually Get Replied To

Have you ever been in a situation where you’re watching your inbox, waiting for a response that probably isn’t coming? This is a problem that’s all too common, and it’s because the average business owner could very well be stymieing their own progress by sending emails that are too long, too wordy, or even too brief. A study by Boomerang suggests that there are four ways to make emails more viewer-friendly.

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AOL CEO Gets His Twitter Account Hacked and the Internet Responds Appropriately

AOL CEO Gets His Twitter Account Hacked and the Internet Responds Appropriately

Imagine that you are the CEO of a mass media organization whose Twitter has just been hacked and was now posting 20 spam-filled tweets every second. You’ve just put yourselves in the shoes of Tim Armstrong, CEO of now-Verizon-subsidiary AOL.

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Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Tip of the Week: Overwhelmed With Email? Try These 3 Helpful Tips

Email is a central part of any functional modern office, but if you aren’t proactive in keeping your inbox under control, you could be wasting time on unnecessary messages or spam. If you want to get the most out of your workday, it’s imperative that you take back control of your business email inbox. Here are three ways that yourself and your employees can clean up your inboxes and waste less time throughout the work day.

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Tip of the Week: 4 Easy Ways to Share Files

Tip of the Week: 4 Easy Ways to Share Files

There are many ways to share a file between two computers. Being familiar with multiple options will certainly come in handy, especially when your preferred method of file sharing isn’t an option (like when you can’t find your flash drive, or maybe you lose Internet connection). For this week’s tip, here are four options to help your business more effectively share files.


Share via Email
For smaller files like Word documents, you can simply attach them to an email and send them to the receiving party. Any email solution worth using, like Microsoft Outlook or Gmail, allow users to attach files and send them to a recipient, but the number and size of them cannot exceed a certain amount. Therefore, it’s crucial to understand this limit before relying on email to share important files.

Share via External Solutions
You can always share files via an external piece of hardware like a portable flash drive or USB hard disk drive. While this is a great way to share when there are no other options available, keep in mind that you also run the risk of losing them. Unless your device is protected and encrypted by a pass code of some sort, anyone who finds the device can access its contents simply by plugging your drive into one of their own devices. Therefore, you should take precautions with what information is shared in this fashion.

Share Locally via a Network Drive
Have you ever been in a situation where you need to share a file with someone else in your office, but it’s too large to send through email? You can share files locally via a network drive that connects all of your organization’s endpoints to one central location. You can then drop files into your network drive for users to access. It’s best that you utilize some sort of folder system that keeps files organized--that way, you don’t wind up with a messy network drive that makes it impossible to find important files.

Share Virtually in the Cloud
The optimal way to share files involves sharing them virtually through a cloud-based storage system. A couple of good examples of this are Google Drive and Microsoft OneDrive. You can provide each of your workers with access to a cloud-based “drive” that you control, which delegates a portion of storage for their use. However, what’s more notable is that you can create shared folders, which allow your users to share files and allow for collaboration remotely via the cloud. You can even add permissions and edit sharing details to only let specific users access important or confidential data.

How does your business transfer files, and do you find it satisfactory? Let us know in the comments, and be sure to reach out to The Connection, Inc if you want to improve the way you share and manage technology.

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Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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How a Single Hacker Stole $100 Million From Two Major Tech Companies

How a Single Hacker Stole $100 Million From Two Major Tech Companies

An unfortunate fact about the modern business world is that any organization that utilizes technology is playing with fire. Cyber attacks can circumvent even the most well-protected networks through the company’s users. This is, unfortunately, something that business owners often don’t learn until they’re on the receiving end of an attack; just like the two companies that fell victim to phishing attempts that were supposedly operated by Evaldas Rimasauskas, a Lithuanian hacker who has been accused of stealing $100 million from them.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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Hitman Email Scam Threatens Your Life, Instead of Your Data

Hitman Email Scam Threatens Your Life, Instead of Your Data

Email scams have become a sort of punchline, often featuring Nigerian princes or wealthy, unknown relatives in need of funds to get home. However, another email scam is anything but amusing, as it uses a unique possession of the target to entice them to comply: their life.

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Tip of the Week: Managing Gmail with Labels and Filters

Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.


Labels and Filters
Gmail helps you keep your messages organized through the use of labels and filters. Basically, you can assign rules that will apply to any messages that you receive. By effectively using filters, you can make browsing your inbox more efficient, as well as consolidate similar messages with little effort.

For example, a filter could be used to assign a label to any message that holds “quarterly report” in the subject line. These labels would then be applied to any incoming messages that have that specific criteria.

Creating a Filter
To create a filter in Gmail, just follow these steps:

  • Click the down arrow in the search bar. You can then select specific details that you want to include in your search criteria.
  • Select the criteria that you want your filter to look for. Once you’ve done so, click on Create filter with this search.
  • You’ll then be provided with several options, one of which will automatically mark your conversation as important. Be sure to select the option to Apply the label.
  • Next, select the drop-down menu that’s labeled Choose label. You can then create a new label or one that has already been made.
  • Once the filter has been configured, select the Create Filter button.

Creating a Label
You can also apply labels to your messages, but in order to do so, you first need to make the label. You’ll be able to both apply labels as you receive messages, or apply them to existing messages. We’ll walk you through the process:

  • In Gmail, click on the More option on the left side of the screen.
  • Next, select Create new label.
  • Provide a name for your label and create it.

Now all you have to do is apply the label to your messages.

  • First, open up the message you want to apply the label to.
  • At the top of your screen, select the Label button. You can add a label to any group of messages provided you have selected them all before you click the label button.
  • You must then select each label you want to add. You can also create a new label at this point if you need to.

To learn more about how to take full control of your Gmail inbox, be sure to keep a lookout for similar articles from The Connection, Inc’s blog.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Hazlet, New Jersey 07730