The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: How an Android User Can FaceTime, Sort Of

Tip of the Week: How an Android User Can FaceTime, Sort Of

When it comes to exclusive user features, one of the better-known ones on the Apple side of the house is FaceTime, a video chat platform. Apple has however made certain features of FaceTime available to Android users, but they come with a catch. Let’s go over how an iPhone user can FaceTime with an Android user, even if some of the features are not quite there.

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Tip of the Week: How to Clear Your Browser Cache in Android OS

Tip of the Week: How to Clear Your Browser Cache in Android OS

Anyone who wants to prioritize their privacy should be aware of the role the cache plays in such a thing. Your Google web browser—even on your smartphone—will store information about what you search so it can personalize your ads and recommendations, but if you would rather not have it do this all the time, you can clear your Android device’s Google search cache and set it up to auto-delete after a set amount of time has passed.

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How to Go Back and Look at Your Android Notifications

How to Go Back and Look at Your Android Notifications

Have you ever cleared a notification on your phone, then gotten a sinking feeling a couple hours later, like you’ve missed something important? Well, worry no longer, for we will show you how to turn on your Android smartphone’s notification history feature. This should alleviate at least some of the stress you might experience about clearing notifications.

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Tip of the Week: How to Manage App Permissions in Android

Tip of the Week: How to Manage App Permissions in Android

Modern mobile devices are a bit of a double-edged sword for today’s businesses: on the one hand, they are critical for the productivity that is required of today’s organizations, but on the other, they also come with the very real chance of security issues. The permissions you give (or don’t) to these applications can have an impact on this risk.

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Steps to Take When You’ve Lost Your Phone

Steps to Take When You’ve Lost Your Phone

If you’ve lost or misplaced your smartphone (or tablet), it’s critical that you act quickly. Every second counts, especially if you suspect that your device was stolen. Here are the steps you need to follow immediately, even if you think you simply left it at a restaurant or in the backseat of a taxi.

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Dangerous Android App Masquerading as System Update

Dangerous Android App Masquerading as System Update

Let’s face it, most people are glued to their phones when they have downtime. Many don’t look up to cross the street. With this much dedication to their individual mobile devices you’d think that people would be more careful about what they download.

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Android Apps Suddenly Crashing? You May Have Had a Bad Update

Android Apps Suddenly Crashing? You May Have Had a Bad Update

Google’s Android operating system has about a 71.9 percent global market share, making it the most used smartphone operating system in the world. It’s well-trusted, and although the experience differs since phone manufacturers customize Android to fit their device, generally the operating system is pretty stable. This wasn’t the case for a massive number of users around March 22nd, 2021.

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Steps to Take Before You Accidentally Lose Your Phone

Steps to Take Before You Accidentally Lose Your Phone

Nobody intends to lose their smartphone. For some of us, our mobile device is glued to our hands for a good portion of the day—it’s hard to imagine simply leaving it somewhere, right?

Mistakes happen. It doesn’t take more than a few minutes to set your smartphone up so you can track it down easily if you lose it. 

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Tip of the Week: How to Alter the Android 11 Power Menu

Tip of the Week: How to Alter the Android 11 Power Menu

If you need a reason to upgrade to Android 11, it comes with a highly useful selection of options when you access the menu that appears when you hold down the power button on your device. However, you have the option to add much more value to this menu. To do this, you’ll need to make a small investment in an automation-driven third-party application known as Tasker. 

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Tip of the Week: Activating Android Guest Mode

Tip of the Week: Activating Android Guest Mode

While you probably aren’t super enthusiastic about loaning out your mobile device right now, you may not have ever been. After all, you’re effectively handing over a bunch of personal data bundled into a convenient package. However, Android has had a feature that makes it substantially more secure to share your device for some time now.

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Tip of the Week: Simple Fixes to Common Android Issues

Tip of the Week: Simple Fixes to Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

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When Securing Your Smartphone, Some Options are Better Than Others

When Securing Your Smartphone, Some Options are Better Than Others

Today’s smartphones are equipped with assorted ways that users can authenticate their identity, from the now old-fashioned PIN to basic biometrics. However, while these options are available on a wide range of phones, not all of them are equally secure. Let’s look a bit closer at these authentication measures to find out which is most effective.

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Tip of the Week: “Tap to Text” Translates 130 Languages on Your Android Device

Tip of the Week: “Tap to Text” Translates 130 Languages on Your Android Device

If you use an Android mobile device, you know that it’s a great asset that’s always releasing new functionality with Google applications. One of the latest changes in functionality comes in the form of Google Translate and its Tap to Translate feature. Android users now have a convenient way to translate text, and it only takes a button-tap to do so.


Of course, you might be wondering why you would want to use such a tool in the first place. For one, in the event that you actually do need to use Google Translate, it’s much easier to do so. Previously, users would have to copy the text from Chrome, exit the app, open Translate, paste the text into the app, and translate it. Now, Tap to Translate cuts out the middle man and allows you to get right down to business with a simple press of a button, without switching through apps or copying and pasting text.

The Tap to Translate feature works on Android smartphones and tablets that run on devices using Jelly Bean or later, and it supports all 130 languages normally supported by Google Translate. This is a handy tool if you need to quickly translate text, if your business has dealings with oversea clients, or for translating text that’s piqued your interest.

Also in relation to Google Translate, you might be interested to hear that Google Translate’s offline mode has been improved further. The application’s offline mode works by having the user download language packs directly to the device. These packs are used in the event that the device can’t find an established Internet connection. Up until recently, these language packs were fairly large; hundreds of megabytes to be specific. Now, however, they only take up 25MB, which can free up some space on user devices. Plus, offline mode works with both iOS and Android.

If you want to see Google Translate’s new Tap to Translate feature in action, you can watch Google’s official video here.

Google’s expansion of Translate’s mobile features is just one example of how mobile technology is changing to better accommodate the user experience. Mobile devices are well-known in the business world as great assets that can improve productivity, but they’re also seen as security hazards on occasion. If you want to get the most out of your mobile devices, we recommend implementing a mobile device management system as soon as possible.

For more information about how to properly leverage mobile devices to your business’s advantage, you can call The Connection, Inc at (732) 291-5938. Or, even better, you can subscribe to The Connection, Inc’s blog.

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Alert: Was Your Device One of Over a Million Breached By New Android Malware?

Alert: Was Your Device One of Over a Million Breached By New Android Malware?

The branch of malware known as Ghost Push now has a new component, Gooligan, and it certainly lives up to its name. Google was struck by an attack that infected over one million Android users, with over 13,000 additional devices adding to that total on a daily basis.


Gooligan is able to steal the authentication tokens that are required to access data contained in many of Google’s popular offerings, including Drive, Docs, Gmail, and the G Suite.

However, it would seem that, instead of extracting personally identifiable information, the culprits have elected to install malicious Google Play apps to generate fraudulent ad revenue. Reports have said that this modus operandi nets the attackers about $320,000 every month, and that Gooligan may be the biggest recorded breach of Android devices, ever.

This makes it all the more fortunate that Gooligan has, as of yet, shown no signs of stealing any of the data it could potentially have accessed. Google has even gone on record in their belief that, “The motivation… is to promote apps, not steal information.”

While Google has since removed the apps that include Gooligan from the Play Store, there could potentially be countless more similar threats, lurking in wait of their next victim. This means that, should your employees be able to access the Play Store on their work devices, your business could be a potential victim.

Therefore, every member of a business should be informed of the seriousness of clicking around mindlessly when using a business device. Institute a policy of only allowing business-related apps on company devices, and require any BYOD devices to be thoroughly vetted by IT.

Do you have a plan to prevent unauthorized applications from appearing on company devices? Let us know in the comments!

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Apple vs Samsung: Who Makes Better Tablets?

Apple vs Samsung: Who Makes Better Tablets?

In today’s mobile-centric world, portability is becoming more and more crucial to success in business affairs. This phenomenon can easily explain why tablets are commonplace in boardrooms and briefcases. With Apple and Samsung offering two heavy-hitting tablets (the Galaxy Tab S3 and the iPad Pro), we’ve decided to analyze their features head-to-head to find out which is the supreme option for your business needs.


Similarities
These two tablets are similar enough that it makes perfect sense why someone would be torn between the two of them. The display sizes of the Tab S3 and iPad Pro are an identical 9.7 inches. Fans of using a stylus will be happy to know that both devices come with one included, with the Apple Pencil matched by Samsung’s S-Pen. Each device even has a fingerprint scanner located in a similar spot.

However, for our intents and purposes, this is where the similarities come to an end. Even though the iPad Pro does come in a larger size, measuring in at 12.9 inches, we will focus on the 9.7 inch model for the sake of comparison.

Galaxy Tab S3 Specs
The Galaxy Tab S3 features a quad-core, 2.15 GHz Qualcomm Snapdragon 820 processor, and boasts 4 GB of RAM and 32 GB of onboard storage. This storage can be augmented with a microSD card of up to 256 GB. The Galaxy Tab S3 runs Android 7 Nougat, and promises up to 12-hours of battery life. The impressive battery also charges quickly. Some additional options available for the Galaxy Tab S3 include 4G wireless connectivity, as well as a ‘pogo’ connected keyboard. Basically, this is a tablet version of the Samsung Galaxy Note line of smartphones.

iPad Pro Specs
Equipped with the Dual-core 2.26 GHz Twister processor, the iPad Pro offers no external memory accessibility but does have the option for larger built-in storage, with options for 32 GB, 128 GB, or 256 GB of onboard memory and 4 GB of RAM. Powered by an estimated 10-hour battery, the OS can be upgraded up to iOS 10.2. The Pro has 4 onboard speakers. The iPad Pro also has accessories available for separate purchase, including its own Smart Keyboard and Apple Pencil, along with covers and silicone cases.

So, Which Should You Get?
It’s largely a matter of preference. Whichever OS you feel more comfortable with, and what you intend to do with it personally will all influence your selection. If you already use Samsung/Android devices, the Galaxy Tab S3 is a premier tablet that will give you the experience you expect from a top-of-the-line Galaxy device. If you are in the Apple camp, the iPad Pro will meet your expectations, as it’s a souped-up iPad with a lot of new features to meet consumer and professional demands.

Remember, before you equip your staff with mobile devices, you should reach out to the business technology experts at The Connection, Inc to help evaluate your network and security to make sure your data remains centralized, backed up, and secure.

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Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

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Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

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Have You Tried Google’s Cloud Printing?

Have You Tried Google’s Cloud Printing?

Most people don’t think to try and print something out from their smartphone--particularly because it’s such a new concept. With smartphones quickly becoming just as fast as desktops from just ten years ago, it shouldn’t be such a stretch to suggest printing from them. Thanks to the cloud, you can use your Android smartphone to print something directly from the device.

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Secure Your Android During the Holiday Season

Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.


Be Wary of Connected Apps
How many apps have you granted access to your Google account? Sometimes you’ll need them for a single instance, and others will have you continuously returning to them for use. If you no longer use them, it’s wise to cut them off from your Google account simply because the more connected your account is, the more likely it is to be compromised. To edit your account’s permissions, go to https://myaccount.google.com/permissions.

Maintain Your List of Connected Devices
Every time you log into your Google account with a new device, it’s added to a trusted list. This list needs to be updated and changed frequently to ensure that your account is only accessed by approved devices. You can check which devices can access your Google account by going to https://myaccount.google.com/device-activity. If you see a device that’s not familiar, remove it and change your password as soon as possible.

Organize Your Devices in Google Play
Every time you make a purchase in the Play Store, you’ll be given a list of devices that are connected to your Google account. You’ll then choose the device that you want to install the app on. This same list is used to find your device if you happen to misplace it. To remove a device that you no longer use from the menus, just uncheck the box for Show in Menus. You can also assign names to your devices so that you can find them easier at a later date.

Activate Find My Device
On that note, Google has a system set up that lets you find your misplaced devices. Open the Settings app and locate the option for Google. You can then select Security and then Find My Device. Make sure that the setting is toggled on. Furthermore, you want to make sure that your Location settings are turned on so that you can locate the phone in the event you misplace it. If you access the Find My Device tool in your web browser, you’ll be able to ring your device or find your phone in case you lose track of it.

Use Android’s App-Scanning System
You don’t need a third-party security app to scan your applications for suspicious activity. Google has this feature built into the Android operating system. To set this feature, simply go to Settings and navigate to Security & Location. You’ll see the option for Google Play Protect. Make sure that the option for Scan device for security threats is checked. This sets up an automatic scanning system that can run in the background and make sure your device isn’t threatened. In fact, you’ll hardly notice it’s there, unless you encounter a legitimate issue.

Reconsider Your Approach to Downloading Apps
No technological system is perfect, so you should always be wary when downloading any app for use on your Android device. Consider where the app came from--even if it’s from the Play Store. You never know when you could run into something threatening. Often times, you can check the app’s permissions before downloading it as well, which is a great way to make sure you’re not being tricked into giving access.

Check Your Security Basics
Do you lock your device when it’s not in use? You should have at least a PIN in use for when you set your phone down for a moment. Preferably, you want to take advantage of biometric technology that allows only you to access the device. Make sure that you have at least something standing in the way of any unauthorized access in case you lose your phone while in a public setting.

Watch Your Smart Lock Passwords
Google will frequently save passwords to the device to make it easier for you to go about your business, but this isn’t necessarily safe. You should frequently check which passwords are being saved. If you don’t periodically update it, you might encounter complications when accessing an account.

Do You Have Two-Factor Authentication?
Speaking of security for your Google account, two-factor authentication is one major way you can keep unwanted users out of your account. By using Google Authenticator, you can create single-use codes that must be used alongside your password for access to your Google Account. There are other options available too, but you will want to speak with an IT service provider to make sure that your 2FA solution is business-grade.

Run a Google Security Check
Google has a built-in security checker that can give you an idea of how you’re doing in terms of protecting your account from unauthorized access. To use it, go to this link: https://myaccount.google.com/security-checkup

Do You Need Third Party Security Apps?
While the security of the Android operating system is a great start, you may find yourself wanting more. If you’re still not satisfied with the quality of your mobile device’s security situation, you can always reach out to a managed service provider like The Connection, Inc, who can recommend solutions designed to keep your business secure.

For any lingering questions, thoughts or concerns about mobile security, don’t hesitate to reach out to The Connection, Inc at (732) 291-5938.

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Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Downloading an application on an Android device is fairly simple: access the Google Play store, find the app you want to download, and press the button that says install. However, it is also too easy to simply hit ‘Allow’ once the app starts asking for ambiguously-worded permissions. Today, we’ll examine what these permissions actually mean.

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The Connection, Inc. Celebrates 32 Years as a Trusted Technology Provider!   Since our founding in 1992, technology and the way we operate and do business has changed a lot. Companies that have adapted and aligned themselves with ...

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Hazlet, New Jersey 07730