SX-200®

Features and Benefits

Running Mitel's powerful Lightware™ business application communications software, the SX-200 EL can deliver the advanced capabilities that today's sophisticated businesses demand.

Integrated Automated Attendant/Messaging: Increases enterprise responsiveness by allowing call handling even when an operator isn't present or available.

Automatic Call Distribution (ACD):

Comprehensive ACD support for priority answering, timed and predictive overflow.

Networking:

Allows you to take advantage of advanced networking services such as T1, ISDN, analog and private network applications.

Centralized Attendant:

Maximize resources in a network of SX-200 systems by directing all calls to an attendant a central location.

Centralized Voice Mail:

Save money and management time by sharing the same VOICE MAIL system among multiple SX-200 systems.

Multiple Music On Hold Sources:

Provide a different Music On Hold source for up to 25 tenant groups in one system.

CT-Ready:

Support for a growing range of computer telephony applications for desktop, workgroup, help desk and call centers.

Data Connectivity:

Reduce costs by transmitting voice and data over the same service.

Call Identification (CLID):

Supports ANI and DNIS to allow users to identify important incoming calls via T1, ISDN and CLASS trunks.

Flexible Paging Options:

Lets you page individuals, groups or the entire organization using either overhead speakers or telephone speakers, whether or not the set is in use.