The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Three Ways We Offer Cost-Effective IT Solutions

Three Ways We Offer Cost-Effective IT Solutions

The entire premise of managed IT services is that they can save your business money, but in what specific ways does working with us make your budget more predictable? It’s really quite simple, and it encompasses three primary pillars: an established level of service, proactive maintenance and management, and the reliability and access to expertise that might otherwise put a stopper on your business’ potential.

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Proactive Management Has Several Benefits

Proactive Management Has Several Benefits

All organizations rely on their information systems to be consistently available when required, with some businesses being unable to function without them. When these systems undergo necessary maintenance, such as software patches, it can pose challenges for employees who rely on their continuous availability. In this discussion, we delve into the proactive approach to IT maintenance, exploring its strategic benefits in preventing downtime for businesses.

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Business Disaster Comes in Many Different Forms

Business Disaster Comes in Many Different Forms

In business, there are always issues that need to be met. Often, there are so many that finding which ones to give priority is a chore all in itself. Choosing the best path forward depends on the situation, so when you are considering your organization’s disaster recovery you have to take into account every troubling situation your business can encounter. This month let’s go through some of the most prevalent disasters that a business can face. 

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You Aren’t Wrong When You Say IT is Complicated

You Aren’t Wrong When You Say IT is Complicated

I was meeting with an old colleague the other day. We met over Microsoft Teams to just check in and see how they were doing—no real itinerary, just to check in with a familiar face that I haven’t personally talked to in a few years. They had a little trouble getting into Microsoft Teams, since they were used to Zoom. I patiently smiled and helped them through it, and told them “No worries, it’s always the little differences that complicate things!”

At the time, I said this just to be empathetic. At first, the nerdy computer-geek part of my brain told me that the process to get into a Zoom meeting vs a Teams meeting, from their perspective, is exactly the same. But after the call, I really thought about this small interaction, and you know what? Things have gotten complicated.

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You Can’t Go Wrong with the Value Managed IT Services Bring

You Can’t Go Wrong with the Value Managed IT Services Bring

Technology is complex, and it’s definitely not everyone’s cup of tea. This is more the case for business technology than consumer technology. Even those who consider themselves tech-savvy might be lost when it comes to managing business-grade technology solutions. How can you make sure that your business technology is receiving the service it needs to stay operational long-term?

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What You Need to Know to Properly Set IT Goals for Your Business

What You Need to Know to Properly Set IT Goals for Your Business

Businesses often need to add and remove technology to fit their needs, and most of the time these actions make a marked difference in the way that their organizations are able to do things. One problem you may have is with the identification of the business processes that would be aided by technology investment. Today, we’ll briefly discuss how to best identify your business’ IT goals.

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3 Questions You Need to Ask Your IT Service Provider

3 Questions You Need to Ask Your IT Service Provider

More businesses than ever before are seeing the value of outsourcing their technology management to a managed service provider (MSP) and it’s easy to see why. With a more hands-off approach to technology management, businesses can focus on delivering quality goods and services instead of worrying about their technology. If you are considering jumping on the MSP wagon, consider asking the following questions to make sure you understand what you are getting from your provider.

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You Gain Major Benefits from Our Extensive Experience

You Gain Major Benefits from Our Extensive Experience

In business, experience is always useful. Nowhere is that more apparent than when managing your organization’s IT infrastructure. The problem is that acquiring the expertise to do just that can be quite confusing for most business owners. Today, we’ll talk about how technology management experience can produce better business from one end to the other. 

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What Today’s Business Leaders Need to Know About IT

What Today’s Business Leaders Need to Know About IT

Look, I’m not going to pretend that the executive level of any size of business doesn’t already have plenty on its plate. Having said that, it is important that a business’ top dogs are on the same page as its IT team members. Let’s run through the different points that this relationship should focus on for your operational benefit.

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You Need Cost-Effective and Reliable Ways to Manage Your Technology

You Need Cost-Effective and Reliable Ways to Manage Your Technology

It’s safe to say that businesses have had a difficult time lately. In addition to the issues caused by the COVID-19 pandemic, companies have also had to deal with supply chain issues and other challenges related to their data. How does your company manage its mission-critical technology solutions?

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Managed IT Offers More than Just Working Technology

Managed IT Offers More than Just Working Technology

The break-fix IT model can be exhausting and unpredictable. When your technology unexpectedly breaks down, you shouldn’t have to grasp at straws just to keep operations running. Thanks to the proactive approach of managed IT services, the break-fix model is on borrowed time. Will your business move on from this antiquated method of managing technology, or will it remain stuck in the past, unable to move forward?

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Creativity is Critically Important for a Successful IT Team

Creativity is Critically Important for a Successful IT Team

Innovation is something that you want the people working with your technology to have a highly-developed sense of. Creativity isn’t often associated with business IT, but it is something that should be considered a true benefit if it can be brought into your operations.

Let’s explore exactly why creativity is an asset (even with your in-house IT team) and how you can nurture it in your employees.

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Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.

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5 Reasons Why You Need Managed IT

5 Reasons Why You Need Managed IT

When it comes to your technology, you can never be too careful. It’s critical that you look at your IT infrastructure as an investment, and one that will save you countless hours and considerable sums of money if you take proper care of it. Here are five reasons your business should prioritize proactive IT maintenance over reactive, or break-fix, IT maintenance.

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Co-Management Can Take the Pressure Off

Co-Management Can Take the Pressure Off

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

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Who’s Behind the Wheel of Your Business’ Technology?

Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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Who Do You Call When Your Tech is On the Fritz?

Who Do You Call When Your Tech is On the Fritz?

In the world of business, few issues can be as profoundly disruptive as a desktop workstation refusing to work properly. When your computer stops functioning or impacts your productivity, who do you call? Do you have someone on speed dial who is trained on how to take care of computer problems?

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Technology Is the Gift that Keeps on Giving

Technology Is the Gift that Keeps on Giving

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our clients are and what we do that can help take them where they want to go.

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ALERT: Your Business Needs to Take the Log4j Extremely Seriously

ALERT: Your Business Needs to Take the Log4j Extremely Seriously

You’ve probably already heard about Log4j this week. Maybe you don’t recognize the name, but it’s likely that you have run across emails or news articles talking about this widespread vulnerability. You need to take it very seriously.

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Failing Technology Can Negatively Affect Your Business

Failing Technology Can Negatively Affect Your Business

When a computer is on the fritz it can really destabilize a person’s ability to produce consistent work. Most users today will try basic troubleshooting techniques, for better or for worse, to get the machine to run properly. Let’s look at the results of failing technology and how it can cost businesses in different ways. 

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The Connection, Inc. Celebrates 32 Years as a Trusted Technology Provider!   Since our founding in 1992, technology and the way we operate and do business has changed a lot. Companies that have adapted and aligned themselves with ...

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730