Avaya Handset Features

Backlit Displays

Feature
All PARTNER telephones are equipped with backlit displays that make it easy to do business.  The product line has been enhanced to include a 6-button display telephone, which is perfect for the price sensitive customer that wants to take advantage of the full PARTNER feature set.  When making calls, the number being dialed is displayed.  When receiving internal calls, the extension number is displayed along with the name of the person who is calling. The displays on the 18 button and 34 button sets can also be adjusted for an optimal viewing angle, and information can be displayed in English, French, or Spanish.  Displays on all models provide the ability to select 4 different levels of contrast to suit a customer's preference.


Benefit
Unlike many competitive products, all PARTNER telephones provide backlit displays making it easy for small businesses to work efficiently. The capability is even extended to the new 6-button display telephone proving a cost-effective but functionally rich product for price sensitive customers who wants to take advantage of the full PARTNER feature set. 


Programmable Feature Buttons

Feature
All PARTNER telephones are equipped with feature buttons that can be preprogrammed for specific lines, extensions or features (e.g., do not disturb, voice mail). The number of buttons varies based on the size of the phone..


Benefit
The ability to pre-program features buttons across the entire product range ensures that each user can have a phone configured to best suit his/her requirements.


Fixed Intercom Buttons

Feature
All PARTNER telephones are equipped with 2 fixed intercom buttons.


Benefit
This provides the opportunity for streamlined internal communications especially as other competitors' products may require intercom buttons to be programmed, which uses buttons that could be used for other features.


Fixed Hold, Conference, and Transfer Buttons

Feature
PARTNER telephones have dedicated buttons for Hold, Conference, and Transfer.


Benefit
As these are frequently used features, the PARTNER telephones greatly enhance usability, simplify call handling and reduce the need for function codes by having dedicated buttons. They also reduce the potential for confusion which is caused by many competitive offerings that combine conference and transfer on the same button.


Volume Control Buttons

Feature
Volume control buttons allow 14 steps of volume adjustment for the ringer, handset, and speakerphone.


Benefit
The speakerphone feature enables you to participate in a call without holding the handset, which is helpful when multi-tasking. 


Speakerphone

Feature
The speakerphone feature of the PARTNER telephones facilitates the ease of hands-free communication.


Benefit
The speakerphone feature enables you to participate in a call without holding the handset, which is helpful when multi-tasking. 


Intercom (HFAI)

Feature
Every PARTNER telephone includes a hands-free answer on intercom (HFAI) option for answering intercom or voice-announced calls.


Benefit
Being able to answer a call without picking up the handset is a welcome convenience that every user can take advantage of


Separate Red and Green LEDs

Feature
The PARTNER telephones distinguish the status of lines or features using red and green on separate LEDs, making it easier to determine the status of the indicator. 


Benefit
Separate red and green LEDs are beneficial to people that have trouble distinguishing colors, unlike many competitive products that utilize a single LED.


Auxiliary Port

Feature
The PARTNER 18D and 34D telephones have an auxiliary port, For the PARTNER 6D telephone, use a 267F2 bridging adapter at the switch or at the telephone for similar capability.


Benefit
The auxiliary port makes it simpler and less expensive to connect cordless telephones, answering machines, or headsets. 


Headsets

Feature
A wide range of headsets can be with the PARTNER system.


Benefit
For heavy phone users, such as sales and service personnel, headsets are a way to enhance productivity and performance by increasing comfort and convenience. Avaya also offers wireless headsets for increased mobility around the office.


Message Waiting

Feature
When you have a voice message, the PARTNER telephones lets you know with a red Message Waiting LED. 


Benefit
Whereas some competitive products only notify you via the LCD, a red LED can be seen from across a room, so users can easily see when a message has been left and can be more responsive to customers/prospects/colleagues/suppliers, etc.


Desktop or wall-mount

Feature
PARTNER telephones are designed to be easily wall-mounted. For desktop placement, all PARTNER telephones have adjustable stands.


Benefit
For situations where desktop or counter space is at a premium PARTNER telephones can be wall-mounted without the need for extra hardware. The adjustable stands, with its 3 different height levels, ensure that users can set up their phones to be in the best position for their working environment.


Backwards Compatibility

Feature
The PARTNER telephones are backwards compatible with all previous releases of PARTNER ACS.


Benefit
Investment in existing equipment is protected as forklift upgrades of previously installed equipment is unnecessary.